Medical Assistant Customer Support
Resume:
MARIA C RIVERA
************@*****.***
EDUCATION
PHLEBOTOMY, Gwinnett institute
MEDICAL ASSISTANT, Florida career college
-Bilingual in Spanish English, CPR Certified, HIPAA and OSHA.
EXPERIENCE
Phlebotomist/Lab Assistant
Quest Diagnostics - Orlando, FL
July 2019 to Present
Draw Blood
Answer and Make phone Calls to doctors
This includes, but not limited to: drug screens, biometric screening and insurance exams.
Collect specimens according to established procedures
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools
Lab Customer Support
Orlando Regional Medical Center - Orlando, FL
March 2019 to June 2019
Draw Blood in the Emergency Room
Receive and Process Specimen
Answer phone calls from Physicians and Nurses to look for test results
Transfer specimens to Chemistry, Hematology, Microbiology, Immunology
and Pathology Department.
Medical Assistant
PHCA Medical Group - Orlando, FL
September 2018 to September 2019
Assisted Physicians with office procedures
Prepare patients for EKG'S and Gyn exams
Performed patient's vitals, injections, draw blood, glucoses tests, urinalysis, HCG test.
Obtained referrals for Mammograms, CT, MRI, MRA, and Bone Density Exams
Medical Assistant (Externship)
Advance Family Practice - Orlando, FL
June 2017 to August 2017
Performed pregnancy test and prepared specimen for lab
Greet and room patients, Obtain vitals, blood drawls and injections
Prepared patients for EKG's, Pap smear and inhouse procedures
SKILLS
EKGs
Vital signs
Aseptic techniques
Specimen collection
Throat cultures
Basic wound care
Pre-op/Post-op care
HIPAA Compliance trained
Patient intake
Phlebotomy
Injections
Charting/Records Mgmt.
Instrument sterilization
Surgical tray set-up
Staple/suture removal
Front office duties
Triage
Prescription refills
ACTIVITIES
Volunteer hours:
Currently volunteering for Orlando Health (ICU)
Centra care flu vaccines (2018)
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