Ebony Hawkins
Apt. G-**
College Park, Ga 30349
**********@*****.***
Core Qualifications
●Complete knowledge of DOT guidelines and Motor Carrier Safety rules and regulations
●Thorough familiarity with all local major and minor roadways
●Solid knowledge of safety requirements for equipment transport and handling
●Good ability to use maps and follow directions for delivery routing
Experience
Oct 2018 - PRESENT
MTI Limo & Shuttle College Park, GA
Dispatcher/Driver
Safely operate buses or shuttles in accordance with Federal, State, and Local laws.
Service, inspect, and clean buses and related equipment as required by Federal, State.
Maintain control of passengers to ensure safety and report unsafe acts or conditions which require the attention of any person other than the driver.
Complete forms, records and reports as required by the state or school policies
Operate and service all school bus equipment and accessories including but not limited to fire extinguishers, highway warning kits, first aid kits, etc.
Perform required operational safety inspection of the bus and all related equipment.
Maintain a clean and orderly bus.
Perform a daily pre-trip and post-trip inspection to include fuel, oil, coolant, and tire inflation.
As a dispatcher my responsibilities include receiving emergency and non-emergency calls,
monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team
members. Also include monitoring weather reports or notifying authorities if necessary.
October 2021-March 2022
Empire Distributors Inc.
Austell, Ga
Coordinates and plans delivery routes and delivers products to service our customers.
Drives trucks to deliver such items as beer, wine, liquor, and point of sale items to customer's place of business.
Collects returnable items and empty containers from businesses and transports containers back to the distribution center for consolidation and shipment back to suppliers.
Inspects loads and ensures proper packing and security is in place in order to reduce product breakage and vehicle damage.
Conducts an inventory of truck contents. Retrieves overages and accounts for shortages.
Reviews content of the truck to ensure the vehicle is loaded correctly.
Checks the distribution of the weight and product on the vehicle to ensure it is safe and stable.
Collects and coordinates payments from customers and records transactions on customer receipt.
Records delivery information using the provided delivery record.
Listens to and resolves service complaints.
Resolves issues when possible.
Coordinates customer comments and service issues with transportation management for proper resolution.
Issues or obtains customer signature on receipt for pickup or delivery.
Provides preventative maintenance and safety checks on their vehicle by conducting DOT regulated pre-trip and post-trip inspections.
Proficient in the use of telematics devices; to include, but not limited to delivery routes and driver logs.
Other duties as assigned by the Transportation Management.
Samara and Fasttrak was the software to use to monitor and track trips.
June 2016 - June 2018
ABM, College Park, GA - Bus Driver
Profound knowledge of traffic patterns and alternative routes
Thorough knowledge of height, width, length and weight of vehicle driven
Familiarity with safety rules and regulations and other posted rules for moving vehicles
Ability to lift a minimum of 25 pounds to assist customers
Ability to load and unload luggage
Ability to provide appropriate local information, distribute maps and handouts
Excellent interpersonal skills and customer service skills
Education
August 1998-May 2001
Pebblebrook High School, Mableton,GA - Diploma
General Studies
Additional Training
JUNE 2011
Katlaw Driving School Austell, GA