Kitchen Staff Cruise Line

CURRICULUM VITAE

SABESTIN RODRIGUES

H.No. ***, Near Sai Baba Temple,

New-Vaddem,

Vasco da Gama-403802

Goa-India.

Contact Number +91-988*******/932-***-****

Email ID: *******************@*****.***

*******************@*****.***

Objective:

Dedicated and customer-oriented Dining Server with extensive experience in providing exceptional dining experiences. Possess a deep understanding of food and beverage service protocols, excellent communication skills, and a strong ability to work effectively in a fast-paced restaurant environment. Seeking to utilize my skills and passion for hospitality to contribute to a renowned dining establishment's success. Professional Experience:

1) Presently working in Disney Cruise Line (Since 27th July 2011) Designation: Server

Welcomed and seated guests, ensuring a warm and friendly atmosphere to create a positive first impression.

Provided attentive service to patrons, taking orders accurately, and offering knowledgeable recommendations on menu items, specials, and beverages.

Demonstrated a keen understanding of dietary restrictions and allergies to accommodate guests' specific needs.

Efficiently delivered food and beverages, maintaining the highest level of quality and presentation.

Anticipated guests' needs and promptly responded to requests to ensure a seamless dining experience.

Managed multiple tables simultaneously, maintaining composure and professionalism during peak hours.

Collaborated with kitchen staff and baristas to ensure timely food and drink delivery, enhancing overall customer satisfaction.

Assisted in setting up and organizing the dining area, ensuring a clean and aesthetically pleasing environment.

Handled payment transactions accurately, including processing credit cards and issuing change.

Actively participated in training new dining staff, sharing best practices, and promoting teamwork.

2) Worked in Princess Cruise Line (From 13th June 2008 - 5th December, 2010) Designation: Assistant Server

Supported dining servers in delivering exceptional service by assisting with table setup, bread and water service, and maintaining table cleanliness

Collaborated with the kitchen staff to expedite food delivery, ensuring seamless service flow.

Kept the dining area tidy and well-stocked with supplies, promptly refilling condiments and beverages as needed.

Provided attentive and courteous service to guests, ensuring their needs were met promptly and professionally.

Assisted in clearing tables and resetting them for new guests, maintaining a clean and organized dining space.

Assumed additional responsibilities during busy periods, adapting to changing demands to ensure smooth dining operations.

3) Worked in Star Cruises (From 17th February 2006 to 15th December 2007) Designation: Kitchen Utility

Washing and cleaning kitchen utensils, equipment, and surfaces.

Assisting chefs and cooks with basic food preparation.

Maintaining cleanliness and hygiene standards in the kitchen area.

Organizing and stocking kitchen supplies.

Adhering to safety regulations and guidelines.

Effective communication and teamwork within the kitchen staff. 4) Worked in Club Mahindra Hotel ( from 2005 to 2006) Designation: Server

Greet and seat guests, providing a warm and welcoming atmosphere.

Present menus, answer questions, and make recommendations on food and beverage choices.

Take accurate orders and enter them into the POS system, ensuring special requests and dietary needs are accommodated.

Collaborate with kitchen staff to ensure timely and accurate order preparation. Serve food and beverages to tables in an efficient and courteous manner.

Monitor tables and promptly address guest needs, ensuring a positive dining experience.

Handle cash and credit card transactions, calculate bills, and process payments.

Assist in setting up and clearing tables, maintaining a clean and organized dining area.

Collaborate with fellow servers and restaurant staff to deliver exceptional customer service.

Education

Degree in hotel management through Goa Board in 2004.

Passed HSSC through Goa Board in 2001

Passed SSC through Goa Board in 1998

Passport Details:

Passport No : M0396091

Date of Issue : 28/07/2014

Date of Expiry: 27/07/2024.

Visa Details

C1/D Visa:

Date of Issue : 19/01/2023

Date of Expiry : 11/01/2028 Indian CDC:

CDC No : MUM 299609

Date of Issue : 28/03/2018

Date of Expiry : 27/03/2028

Courses Certification & Validity

STCW Course: Sea Scan Maritime foundation Goa (DG Shipping)

PSFPFF, PSSR, FPFF, EFA

Date of Issue: 05/01/2023

Skills: -

Exceptional customer service skills with a focus on guest satisfaction.

Strong knowledge of food and beverage offerings, including wine pairings.

Ability to multitask and remain composed under pressure.

Excellent communication and interpersonal skills.

Proficient in handling point-of-sale systems and payment processing

Knowledgeable about food safety and hygiene standards. Personal Information

Nationality: Indian

Date of Birth : 21st, September, 1983

Place of Birth: Mumbai, India

Marital status : Married.

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