Human Resources Manager
Resume:
MICHELE WILLIAMS
647-***-**** ********@*****.***
SUMMARY
Human Resources professional with expertise in employee relations, performance management, strategic vision, policy design, U.S. and Canadian compensation, benefits and pension management, HRIS design and management, recruitment, mergers and acquisitions, and employee communication. Strong commitment to excellence.
PROFESSIONAL EXPERIENCE
LENDCARE CAPITAL (Division of goeasy Ltd.) August 2022 – May 2024
Human Resources Manager
Indirect Report: HR Coordinator; Payroll Associate
-Partner with employees, supervisors and managers in providing day-to-day leadership and solutions to clients’ HR needs
-Work closely with leadership and other HR functions (recruitment, leadership development & training) to ensure client group is appropriately resourced and prepared to support business objectives
-Coach, counsel and consult with management regarding performance issues, progressive discipline/corrective action up to and including termination
-Provide guidance, policy interpretation and direction to staff on issues of employee relations, HR & organizational policies and procedures
-Manage leaves of absences and facilitate safe return-to-work plans
-Introduce, train and rollout HR programs such as Performance Management, Goal Setting and Talent Review
-Facilitate the annual performance appraisal process along with strategic succession planning
-Participate in employee investigations independently or in liaison with Internal Audit team
-Lead Joint Health & Safety Committee
LABELINK PRODUCTS INC. September 2021 – August 2022
Human Resources Advisor, North America
-Counsel management and employees regarding policies and employee relations concerns
-Manage and administer U.S. and Canadian Benefits Programs
-Develop and implement corporate policies and guidelines
-Source talent for all levels of staff (screening resumes, interviews, check references)
-Developed and implemented standard HR processes
-Support Acquisitions in Canada and US (policy and benefit review, identify risks and concerns, transition of payroll, offer letters, employee engagement and communication)
-Interact with Payroll to provide compensation and employee changes and manage benefit premiums
-Serve as key point of contact to benefit consultants (Desjardins, Aetna, Lincoln, GPM, ADP)
MICHELE WILLIAMS Page 2
VENUS CONCEPT November 2018 – September 2021
Human Resources Manager, North America
HR Manager for all North America Employees
Direct Report: HR and Recruitment Coordinator
-Counsel management and employees regarding policies and employee relations concerns
-Manage and administer U.S. and Canadian Benefits Programs
-Develop and implement corporate policies and guidelines
-Source talent for all levels of staff (screening resumes, interviews, check references)
-Developed and implemented standard HR processes
-Interact with Payroll to provide compensation and employee changes and manage benefit premiums
-Serve as key point of contact to benefit consultants (Manulife, Great West Life, Cigna, Lincoln, Principal)
-Disability management
-Implement HRIS system globally (Sage People)
-Implement and lead Health & Safety Committee
COLGATE-PALMOLIVE CANADA INC. November 2005 – January 2018
HILL’S PET NUTRITION CANADA INC.
Human Resources Generalist
HR business partner for two lines of business across Canada
Direct Report: HR Coordinator
Indirect Report: Payroll Supervisor
-Collaborate with Senior Management in development of Strategic Plans
-Develop and implement corporate policies and guidelines
-Facilitate talent and succession planning and performance management processes
-Partner with business leaders in optimizing organization structure and employee engagement following mergers and acquisitions
-Manage and administer Compensation and Benefits Programs, including pension plans
-Serve as Canadian HR lead on global project teams:
oGlobal Sustainability – assess & minimize adverse environmental impact
oHealth & Wellness - optimize employee health and well being
-Lead Canadian team in all aspects of benefits and pension redesign projects
oRevise pension plan to include a defined contribution component
oRedesign of flex benefit plan, marketing and migration to new vendor, communication
-Source talent for all levels of staff (screening resumes, interviews, check references)
-Administer all aspects of annual compensation review process
-Developed and implemented new hire orientation process
-Serve as key point of contact with compensation and benefit consultants (Towers Perrin, Sun Life, CIBC Mellon)
-Disability management
JOHNSON INC March 2003 – November 2005
Benefit Analyst
Lead analyst on MEDOC® Travel Health Insurance Plan (42,000 members across Canada)
-Designed and/or customized product offerings and rate structures consistent with customer needs
-Partnered with sales organization in plan design presentations to clients
-Developed internal processes and communication and training materials (policies, newsletters, applications, rates, marketing brochures, advertisements, health questionnaires)
-Conducted training sessions for Travel Assistance Company staff and new hires
MICHELE WILLIAMS Page 3
WARNER-LAMBERT CANADA INC. March 1991 – January 2001
Compensation and Benefits Specialist (January 1994 – January 2001)
Direct Reports: Compensation & Benefits Assistant
-Managed and administered Flexible Benefits Program (1,400 employees across 5 divisions) including enrollment, HRIS, program revisions, communication, training and liaison with external benefit carriers
-Managed and administered corporate relocation program
-Managed project teams and temp staff
-Administered company Savings & Stock and Pension Plans
-Served as core team member on various initiatives including development of flexible benefits program, revision of Savings & Stock Plan, and selection of HRIS vendor
-Conducted training sessions for HR trainers and employees for the rollout of Flexible Benefits and Savings & Stock Plan changes
-Administered Job Evaluation Program including Employment Equity and HRIS requirements
Employee Relations Assistant (March 1991 – December 1993)
-Managed all temporary staff Canada wide (interviewing, hiring, timesheets, troubleshooting, benefits)
-Served as back-up resource to Benefits and Pension Specialists
-Administered Job Evaluation Program
-Assigned Standard Occupational Classification codes for all jobs (Employment Equity)
-Assist with Corporate Relocation Program
-Provided administrative support to Employee Relations team management
LILY CUPS INC. September 1989 – February 1991
JR HR Manager / Human Resources Coordinator
-manage company incentive program (“Do Better Campaign” – 400 employees)
-recruitment of clerical, temporary and manufacturing positions
-liaise with Union Stewards relating to grievances and employee issues
-fielding inquiries from employees (salaried and union-hourly) related to company policies and procedures
-compilation of Human Resources monthly reports for presentation to Senior Management
-manage department budget
PROFESSIONAL ASSOCIATIONS
Canadian Compensation and Benefits Forum (CCBF)
Canadian Manufacturers Compensation Association (CMCA)
Hicks Morley Human Resources/Legal
HRPA
CEBS Certification – Segments 1 and 2 complete
COMPUTER SYSTEMS / PROGRAMS
MS Office (Word, Excel, Power Point, Outlook)
JD Edwards HRIS, SAP HRIS, Lotus Notes
Success Factors, Sage People, ADP WFN, Employer D, UKG
Contact this candidate