Customer Service Appointment Setter
Resume:
SKILLS
+ Customer Service
+ Cooking
+ Cleaning and organization
+ Food handling
+ Strong attention to safe food
handling procedures
+ Food Preparation
+ Frying
* Cooking techniques
+ Sanitation
+ Supply Restocking
+ Hospitality and service industry
background
+ Kitchen equipment operation and
maintenance
+ Sanitation Practices
+ Contamination prevention
+ Performance Improvement
+ Portion Control
+ Food Handler Certification
+ Ingredients measuring
+ New Hire Training
+ Problem-Solving
+ Microsoft Outlook, Word, and
Excel
+ Customer-focused
+ Customer Relations
+ Time Management
+ Training and mentoring
* Decision-Making
+ Excellent time management skills
+ Cash Handling
+ Adherence to high customer
service standards
+ Complaint resolution
* Team Building and Leadership
* Conflict resolution techniques
+ Relationship Building
+ Staff Training
+ Schedule Management
+ Disability Awareness
+ Emotional Support
+ Meal Preparation
+ Personal Hygiene Assistance
+ Community Integration
+ Transportation Assistance
+ Patient Care
+ Nutrition monitoring
+ Self-Advocacy Support
+ Activity Planning
+ Healthcare coordination
+ Respectful and Compassionate
+ Special Needs Care
+ Daily living assistance
+ Strong Ethics
+ Multitasking and Organization
+ Medication Administration
+ Behavior redirection
+ Elderly Care
+ Client documentation
+ HIPAA Compliance
+ Complex Problem-Solving
+ Money Handling
Q
PROFESSIONAL SUMMARY
Dedicated Customer Service professional with knowledge of service
delivery and proven multitasking abilities. Committed to maintaining
professional relationships to increase profitability and drive business
results.
WORK HISTORY
LakePoint Nursing Center - Cook
El Dorado, KS + 09/2012 - 07/2016
+ Maintained clean and organized work areas at all times to bring safety
and quality to food preparation process.
* Maintained a clean and sanitary workspace, ensuring compliance with
health and safety regulations.
+ Prepared meals efficiently under time constraints for timely service
during peak hours.
+ Demonstrated strong multitasking skills, managing multiple orders
simultaneously without sacrificing quality or presentation.
+ Managed time by organizing and prioritizing kitchen duties to prepare
and serve food quickly.
+ Prepared multiple orders simultaneously during peak periods with
high accuracy rate, maximizing customer satisfaction, and repeat
business.
+ Reduced food waste significantly by implementing proper portion
control and storage techniques.
+ Communicated closely with servers to fully understand special orders
for customers.
+ Streamlined kitchen operations with effective communication and
collaboration among team members.
+ Assisted in inventory management and ordering supplies, maintaining
adequate stock levels for efficient kitchen operations.
+ Adhered to recipe guidelines while demonstrating creativity in plating
and garnishing dishes for enhanced visual appeal.
+ Improved menu offerings, incorporating seasonal ingredients and
innovative cooking methods.
+ Mentored junior cooks in refining their culinary skills through hands-
on guidance during meal preparation processes.
* Collaborated with the management team to develop new menu items
based on customer feedback and preferences.
+ Followed strict standards for food handling and safety, minimizing
risks to customers.
+ Restocked inventory and ingredient items to maintain optimal kitchen
efficiency.
+ Managed opening and closing shift kitchen tasks.
+ Measured, weighed, and mixed appropriate ingredients according to
recipe directions.
+ Adjusted recipes based on ingredient availability or customer request.
Creative Community Living Services - Direct Support Professional
El Dorado, KS + 10/2010 - 12/2012
+ Administered medication as directed by physician.
+ Maintained clean, safe, and well-organized patient environment.
+ Documented progress notes thoroughly to track client achievements,
concerns, or changes in behavior patterns that may need attention
from the interdisciplinary team.
+ Assisted clients with daily living needs to maintain self-esteem and
general wellness.
+ Assisted clients in achieving personal goals through tailored care
plans and daily skill-building activities.
+ Supported clients with personal care tasks, ensuring their dignity and
privacy were maintained at all times.
+ Monitored medication administration, maintaining accurate records to
ensure client safety and compliance with prescribed treatment plans.
+ Provided ongoing communication between clients, families, and other
service providers to enhance overall care coordination efforts.
+ Assisted disabled clients to support independence and well-being.
+ Facilitated social outings and community integration activities,
promoting inclusion and positive experiences for clients.
+ Encouraged and supported clients to participate in recreational and
leisure activities to promote social interactions and reduce loneliness.
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