Service clerk

**** ********* *****, *****, ** *****

Contact Number 209-***-****

E-mail: ******@*****.***

Cecilia Lopez

OBJECTIVE

Customer service/receptionist.

QUALIFICATIONS

Worked with more than 18 years of experience in retail.

Resourceful employee and is equipped with extensive

experience in retail management and sales. Conveys

excellent leadership skills, with multi-tasking strengths

and strong work ethic. Fluent in Spanish.

WORK EXPERIENCE

e Walgreens Cashier Clerk - Modesto, CA.

August 2001 - Present.

Assign employees to specific duties to best meet the

needs of the store. Instruct staff on appropriately

handling difficult and complicated sales Record

inventory and count cash drawers and make bank

deposits. Examine merchandise to verify that it has been

displayed and priced correctly. Generate repeat business

by developing and maintaining a strong team devoted to

customer service. Handle all compass emails for recall

items. In charge of order management, experienced in

inventory ordering, price changing, receiving vendors

from shipment, and translator for pharmacy; knowledge

of pharmacy duties.

e Vista Park Optometry Receptionist - San

Jose, CA.

January 2000 - July 2001.

Answered phone calls, scheduled appointments,

maintained charts and greeted patients. Responsible for

regular office duties, light cleaning, kept track of supplies

and maintained office equipment. Ensured that patients

were scheduled accurately and reminded about the

appointments to minimize open slots. Gathered

insurance and health information either over the phone

or in person.

EDUCATION

e Oak Grove High School - San Jose, CA.

Graduated in 1991.

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