Quality Assurance Product Management

MATHEW MANI Los Angeles, CA

******.****@*****.*** 562-***-****

SKILLSET

Product Analysis JIRA User Stories Requirements Gathering Confluence Agile Scrum SQL Kibana MS Test Manager MS Office

● Excellent written and verbal communication skills to drive meaningful user stories

● Self-motivated with strong focus and decision-making skills to perform in both independent and team-driven climates toward successful product vision

● Emphasized testing and validation with cross-functional partners and business SMEs

● Versed in Agile Scrum and Waterfall methodologies where applicable EXPERIENCE

Career Break / Personal Hiatus May 2023 - Present

loanDepot – Irvine, CA Nov 2022 - April 2023

Senior QA Systems Analyst - POS

● Testing requirement-level tickets within deliverable Sprint cycle

● Comprehensive integration and regression testing to support Point of Sale application and cross-functional platforms

● Track defects and capture errors for SDET/Automation and Engineers using Kibana

● Evaluate Product requirements, participate in demo exercises with Sprint team and Product to determine test acceptance criteria with Minimum Viable Product Career Transition - Layoff/Staff Reduction May 2022 - Nov 2022 loanDepot – Irvine, CA Jun 2021 - May 2022

Product Analyst - Product Management

● Collaborate with Product Team, Stakeholders and subject matter experts to identify, define, and drive meaningful user stories and features to best integrate with enterprise-wide cross-functional mortgage technology platforms

● Contribute to discovery, collaborate with cross-functional teams, and address business systems needs to correspond with Product roadmap

● Review and maintain Product backlog using JIRA

● Support and refine technical business solutions within Agile Scrum

● Advise on feature limitations to better establish Engineering and Testing efforts

● Engage SME knowledge-sharing across cross-functional teams (Product, Engineering, Operations, Configuration, and Quality Assurance)

● Promote requirements across Consumer and internal Business systems users to better define product-specific user stories for Sprint fulfillment

● Assist in translation of technical requirements using established systems expertise

● Identify conflicts and dependencies to establish any impact to deliverables

● Provide ongoing support during and beyond execution of releases through sharing of systems knowledge, escalations, troubleshooting, and remediation loanDepot – Irvine, CA Nov 2016 - Jun 2021

Senior QA Systems Analyst

● Comprehensive requirements-driven black and grey-box QA testing to support frequent cross-platform technology updates from customer, POS Origination web and client-end Empower/LOS back-end applications

● Key QA role support in major integration project with third-party services for capture and handling of data-driven responses for detailed mortgage fees

● Evaluate requirements, participate in demonstration exercises with developers and business users to assess and plan QA strategy and approach

● Collaborate, review, and planning of supportive insights into functional requirements amidst frequent build cycles to ensure timely deliverables

● Publish user-friendly test cases to engage user acceptance as needed

● Train and coordinate internal team members to adapt to ongoing business critical releases and cross-functional support

● Integrate system and daily regression testing to align with release frequency

● Support of triage in identifying, testing and resolution of post-deployment issues

● Maintain training and knowledge transfer documentation for all applicable groups

● Screen, interview, and advise potential team candidates AbbVie, Inc (formerly Allergan) - Irvine, CA Dec 2009 – Nov 2016 Interactive SQA Lead

● Directly lead and performed comprehensive black-box QA testing for successful digital marketing web and mobile app campaigns across renowned Allergan (now AbbVie, Inc) brands for patients and healthcare professionals (Products below)

● Extensively successful manual / black-box testing across all major desktop browsers, mobile / tablet devices and emulators as needed to conform with design, functionality and user interface

● Integrated system and regression testing to align with version release frequency

● Writing manual test cases, test plans, strategizing processes and requirements for effective SDLC practices within interactive web production teams

● Collaborate with Project Managers, Developers, Design and stakeholders to streamline product milestones and establish client review and advisory feedback

● Documentation of functional requirements amidst agile development cycles to ensure product deliverables

● Proposed and implemented effective quality assurance practices and services for use within technical and interactive / multimedia groups for defect tracking and validations

Products: BotoxMedical.com, BotoxCosmetic.com, AllerganBrandbox.com, Juvederm.com, AllerganEyeCare.com, BotoxSevereSweating.com, Lastacaft.com The Designory (TBWA\Worldwide - Omnicom) - Long Beach, CA July 2007-Dec 2009 Interactive/Global QA Analyst/Lead - NissanUSA.com, InfinitiUSA.com

● Test execution of business-driven software change requests between project management and development teams to support key projects for NissanUSA.com and InfinitiUSA.com brand websites

● Gain insight and knowledge of client CMS needs to define and establish ability to edit, author, publish and modify both static and dynamic web content

● Create well-written manual test plans and test case documentation using HP Quality Center for effective defect tracking

● Drive QA deliverables in a lead capacity for resources onsite and remote in support of Infiniti Global CMS web application

● Maintain and communicate ongoing in-scope changes to functional requirements with PM and developers to promote accurate and consistent QA testing with HP Quality Center and Elementool

● Coordinate and advise on QA and STAGE software change releases with development and deployment teams on a day-to-day basis

● Lead and coordinated CMS migration testing efforts for Nissan and Infiniti USA’s interactive automotive websites with offshore QA vendor partners with daily progress and issue management with support and capacity handling

● Troubleshoot Adobe CQ Content Management Solutions (CMS) issues and enhancements in support of global Infiniti automotive web applications

● Identify and communicate obstacles or limitations to deployment that impact delivery and execution with Release Management

● Support weekly Nissan & Infiniti USA automotive website release updates

● Collaborate and share product knowledge between project members LendingTree Loans (now Discover Home Loans), Irvine, CA Aug 2004 - May 2007 SQA Analyst

● Test and troubleshoot mortgage LOS issues and enhancements

● Write / execute test plans and test cases for effective SDLC implementation

● Integrate successful QA efforts between web and end user applications

● Gather requirements with Business Analysts, Developers and Application Support

● Training and support of newer QA, Business, and Program analysts across company applications and environments in sales and mortgage operations

● Maintain strong working knowledge of all internal business operations to deliver successful technical solutions for Sales and Operations

● Engage frequently with appropriate business group needs and technical partners to better facilitate successful User Acceptance testing and release handling EDUCATION

California State University, Long Beach

College of Business Administration Graduate: May 2003 1. Bachelor of Science - Management Information Systems a. Project Management track

2. Bachelor of Science - Finance, Real Estate & Law

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