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Customer Service Home Office

Location:
Monroe, LA
Posted:
August 08, 2024

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Resume:

Jimmie Lynn Carnegie

**** ** *** **

Rayville, La 71269

318-***-****

Work History

**/**/****-*******

Senior Life Services

Telephones final expense insurance.

1-800-***-****

Regional director: Jason Torres 832-***-****

08/2018 thru 11/2021

Factory Connection

256-***-****

1416 Julia st

Rayville LA 71269

Duties included: Day to day mangement of daily operations. Including banking, stocking,appearance of store, training of new employees, hiring and dismal of employees, making weekly schedules, payroll, reporting to supervisors or home office of any problems that arise, customer satisfaction, cashier. Worked mostly alone due to schedule issues and home office not wanting help there if we was not busy. I also kept my hours of workers payroll under the percentage of sales. I also handled the internet marketing of the store. Also kept inventory for the store.

Supervisor: Becky Wyles

02/2015 thru 02/2018

Home Depot (Vicksburg and Monroe)

50 Halls Ferry Park Rd

Vicksburg MS 39180

Phone:601-***-****

Duties: Customer satisfaction, Bopis puller, delivery associate, cashier,customer service associate.

Call Human Resorces for more info

Supervisor Annette Brown

10/13-01/14 and 08/2005-08/2006

Hough Reality 318-***-****

Hwy 452

Rayville, LA 7126 Duties: Secretary

Supervisor: Sherry Hough

Education: Louisiana Delta Community College obtained AS in Business May 2018

LA Technical College obtained degree for Licensed Practical Nurse. (Not currently licensed)

Skills: Have years of office experience. Medical experience.

Returned to school for in 08/2015 at Hinds Community College in Vicksburg MS where I completed customer service training and many other business related classes. Then transferred to La Delta Community College in Monroe La where I received many business management classes. Where I am one class away from graduation. Do have word and Exel experience and I am certified in Word, certified in customer service, business management, marketing, accounting, Louisiana business law, business 101 and 102, entrepreneurship. I can organize and create a wonderful working conditions, with my training I have received in my 20+ years of customer service experience and work place etiquette. I can handle any project or task place before me in a timely manner. I am able to work alone or within a team without a problem. I am excellent at sales and dealing with customers in a positive professional and upbeat manner. I have management skills. I can run the daily operations of a business alone without a problem. That includes any problems that arise I am a quick thinker and a problem solver. I see issues occurring before problems arise and are able to correct them. I have scheduling skills and can work well with employees that I may have under my supervision. I have years of supervision experience. My knowledge of business and how to manage are extensive and very well organized. I can follow the chain of command. I also have inventory and freight experience along with delivery services experience. I can take care of a customer from the beginning of their want to making sure they have all their essentials that maybe needed and go from start to finish. I take the wants and I’m able to get their idea all the way to their home. All while keeping company interests first and foremost with making money second to customer satisfaction.

Many other skills available.

References upon request.



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