Sales Representative Field
Resume:
Jack L. Hancock
Sandia, Texas 78383
**********@******.***
Objective To secure a challenging position that will utilize my acquired managerial and technical skills and experience with opportunity for advancement based on performance Relevant Experience & Accomplishments
Program Coordination
o Achieved $21.5Mil revenue, 41.6% GM, 19.1% EBIT and 6% distribution expense. o Successfully established Sales Order Backlog tracking system. o Reduced Inventory levels by 50%.
o Managed over 1 million dollars in Equipment Inventory o Created Standard Operating Procedures for all Staff assignments o Counseled staff on defining career and work related goals and objectives. o Formulated, wrote, and implemented new employee handbooks. o Maintained inventory accuracy at 95% With Zero Dollar Loss o Managed and developed a staff into cohesive team. Management/Supervision
o Manage Four US Wellhead Operational bases
o Directed a staff of over 50 employees.
o Trained, supervised and evaluated staff, coached improvement management skills. o Resulted in multilateral staff achievement of work objectives. Employment History
2017 – 2023 Downing Field Sales Representative, San Antonio & Corpus Christi, TX for Wellhead and Frac o Built and maintained relationships with customers o Cultivate new leads for Account Managers.
o Traveled throughout the territory to visit customer on a recurring basis o Maintained records of all sales leads and/or customer accounts and provided corporate a weekly comment on regional performance and customers issues and concerns. o Represented the brand during all customer and prospect interactions o Educate customers on how products or services can benefit them financially and professionally o Educated customers on the proper running procedures for wellhead equipment o Monitor the company’s industry competitors, new products, and market conditions. 2016 – 2017 FMC Service Manager in charge of Wellhead, Frac and Flow Back Technicians o Markets the Service Department through frequent customer contact, both in an office environment and onshore. Participates in presentations and technical discussions when required. o Help plan field installations ensuring that the proper tools, spares, backup equipment and personnel are available; helps Regional Planner with Inventory Management and logistics management. o Assists in scheduling assignments of Service Technicians to ensure the best match of individual capabilities and competency to project requirements. Assists with logistics (travel, parts, etc.) o Coordinates the Well File Management Program and ensures that all service work is properly documented showing tasks carried out, procedures, equipment and parts used and any problems that occurred.
o Prepares and submits for approval, running procedures and manuals on each piece of wellhead equipment. Maintains and updates above.
o Ensures that all employees are trained and monitors field practices to ensure compliance with safety procedures.
o Oversees the Competence Management Process by maintaining records for skill assessments, documentation, testing and log book management.
2012 – 2015 FMC Field Sales Representative, Corpus Christi, TX for Wellhead, Frac and Flow Back Technicians o Built relationships with customers
o Cultivate new leads for Account Managers.
o Traveled throughout the territory to visit customer on a recurring basis o Maintained records of all sales leads and/or customer accounts and provided corporate a weekly comment on regional performance and customers issues and concerns. o Represented the brand during all customer and prospect interactions o Educate customers on how products or services can benefit them financially and professionally o Educated customers on the proper running procedures for wellhead equipment o Monitor the company’s industry competitors, new products, and market conditions. 2008 – 2012 Base Manager of Operations, FMC, Pampa, TX, Conway, Ark., Homer City, PA. 2008 – 2012 o Develops and executes equipment forecasts and account strategies o Handles on-going Human Resource issues for employees at bases o Tracks performance of key financial indicators, local purchasing, backlog status, inventory management and service utilization.
o Prepares reports to management regarding all of the above and identifies opportunities for improvement. 2005 – 2008 Inside Sales, FMC, Justin, TX
o Coordinates the tracking and shipping of Surface Components and Drilling Systems. o Support Inventory Supervisor and DC's by compiling monthly inventory related metrics incl. net inventory levels turns metrics etc.
o Take lead in shop floor preparation for annual WIP physical inventory. o Monitor and maintain the minimum overtime levels required to meet on-time delivery targets. o Identify and implement process improvements to increase efficiency and throughput. Including recommending shop floor layout changes and the purchase of capital equipment to improve efficiency. o Coordinate physical movement/disposal of inventory approved for write-off or disposal. o Coordinate the movement of slow moving, excess and obsolete inventory and increase inventory turns. o Maintain plant cycle count performance within Corporate Operating Standards minimum requirements. o Take lead role in training and monitoring all shop floor staff on process changes. 2003 – 2005 Material Specialist, FMC, Corpus Christi, TX o Performed inside sales, purchasing, shipping and receiving inventory. Managed customer property inventory for the Surface Wellhead facility with zero losses. 2000 – 2003 Service Technician, FMC, Corpus Christi, TX o Installs repairs and troubleshoots surface wellhead systems. Achieved competence, with expertise, in the majority of units and have proven their ability to provide the customer with high quality service in all areas. o Completes Field Non-Conformance Reports (FNCR) forms as product problems are encountered. Assures all equipment and procedural defects are communicated back to FMC Service Management. 1979 – 2000 United States Navy, Boatswains Mate Chief Petty Officer o Various duties assignments throughout my Naval career performing the following o (Physical) Access Control Procedures
o Equipment Safety Feature Design
o Fire & Hazardous Material Prevention Techniques
o Firearm and Explosives Handling
o Industrial Equipment Operation
o Logistics Support
o Safety and Occupational Health Programs
o Schedule / Itinerary Planning
o Skill with Hand Tools or Power Tools
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