Oshakati, Namibia
***********@*****.**
m
EDUCATION
Junior Sec Cerificate
Liberty Heritage
Private School
OCT 2014
NSSC
To be completed in
KEY SKILLS
Travel
Coordination
Errands
management
Calendar
Management
Client Relations
Customer
Service
Social media
management
ADDITIONAL
SKILLS
Computer
Literacy -
Microsoft Word,
Outlook, Excell
& Powerpoint
SARAH N.N.V ISHUNA
“I am a self-motivated and dedicated to complete client support. Expertly and independently handles diverse needs in dynamic environments with calm approach and great organizational skills. Fully versed in wide range of devices, applications and platforms relevant to busy professionals. Dedicated with demonstrated strengths in customer service, time management and great communication skills. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.”
PROFESSIONAL EXPERIENCE
Personal Assistant
2023 – Present
BN Insurance Broker - Oshakati
Quoting and registration of claims.
Assisting clients, dealing with their queries and providing necessary feedback. Organized records, correspondence and schedules depending on manager's priorities.
Answered and directed phone calls to appropriate parties. Maintained accurate databases and filing systems for business requirements. Managed email, mail and text message communications for business use. Handled confidential calendar and recordkeeping information with skill and discretion.
Prepared documents and presentations for meetings and events. Ensured office supplies were stocked and ordered new supplies. Executive Assistant & Media
Coordinator
2019 – 2021
Twapewa Kadhikwa Institute of
Entrepreneurship - Windhoek
Mailed letters, sent emails and memos regarding important announcements and events.
Coordinated scheduling for internal and external meetings, travel plans, conference calls and day-to-day executive obligations. Handled routine responses to telephone and email inquiries on behalf of executives.
Arranged transportation and accommodations, facilitating executive travel. Maintained confidential files, documents, and records in organized manner. Office Administrator
2018 – 2019
Concierge Investments CC - Windhoe k
Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management.
Completed advanced clerical tasks, including account reconciliation and document management.
Gathered, organized and summarized data and information for management. Answered internal and external office phone calls. Handled incoming phone calls and emails professionally and courteously.