Customer Service Team Leader

Vacaville, CA ***** 510-***-**** *************@*****.***

CHAWNYCE NOLEN

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

PROFESSIONAL

SUMMARY

SKILLS ● Customer service

Teamwork and

Collaboration

●

● Team Supervision

● Excellent Communication

● Data Entry

● Clinical Documentation

TEAM LEADER 06/2021 to Current

Walmart, Suisun City, Ca

MEDICAL ASSISTANT EXTERN 05/2022 to 08/2022

Pivot Acupuncture, Vallejo, Ca

TEAM MEMBER 05/2020 to 01/2021

Taco Bell, Vacaville, Ca

WORK HISTORY

● Completed regular cycle counts and inventory audits

● Inspected floor displays, noted missing items and immediately replenished merchandise

● Scanned shelves and product cases to locate expired, outdated and spoiled items

● Assisted customers by finding items quickly to boost store satisfaction rates

● Keep work areas neat, clean and free from debris Keep aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

●

● Prepared treatment rooms for patients by cleaning surfaces and restocking supplies

● Organized charts, documents and supplies to maintain team productivity

● Assessed, documented and monitored vital signs for patients within outpatient setting

● Charted all patient services in records with high accuracy

● Escorted patients to examination rooms and prepared for physician exams

● Supported functions for diagnostic and technical treatment procedures.

● Provided friendly and welcoming customer service

● Was able to complete complex orders in a timely manner

● Able to work in a fast-paced environment

● Cleaned the kitchen, floors, and bathrooms

● Worked hard to learn required tasks quickly to maximize performance Assisted newly hired team members by explaining company procedures and safety requirements

●

TEAM MEMBER 05/2018 to 08/2018

Mcdonalds, Berkeley, Ca

● Initiated inventory control measures to sustain stock levels.

● Build strong relationships with customers through positive attitude and attentive response Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals

●

● Maintained a productive, efficient approach to all tasks

● Continuously checked products for quality assurance according to strict guidelines

● Coordinated project work applying strong team leadership for enhanced success. Vallejo Regional Education Center

Clinical Medical Assisting program, 04/2022

Grand Canyon University

Registered Nursing program, 04/2021

EDUCATION

Contact this candidate