***********@*****.*** 1-845-***-**** Pleasant Valley, NY 12569
PROFESSIONAL SUMMARY
Result-driven professional with hands on administration experience. A critical and strategic thinker, with the ability to effectively manage multiple projects, perform under pressure, and pay close attention to detail.
WORK HISTORY
Sarah Hall Productions Public Relations Firm. New York, NY
Social Media Specialist 06/2017 - Current
Award-winning, full service Public Relations & Social Media firm Specializing in high-end Lifestyle and Entertainment clients.
Assisted President and senior account executives with all day to day activities.
Answered, screened, and directed phone calls, took detailed messages.
Greeted and interacted with all clients to specific events or functions.
Wrote story/pitch ideas.
Prepared media lists: press kits, designed press clippings and clip books.
Corresponded with clients and followed up with media outlets.
Wrote social media content to increase engagement with customers.
Met multiple deadlines using strong task prioritization skills.
Obtained, attributed and wrote compelling captions and other text for photos, video and other graphics for both print and online use.
Created social media content with consistent content and tone.
Analyzed and reported social media and online marketing campaign results.
Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
Greenwich Ophthalmology Associates. Stamford, CT
Ophthalmic Technician/Scribe 08/2014 - 05/2017
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Collected all medical information and documented digitally.
Assisted physician with laser procedures for vision corrective actions.
Called for pre authorizations for eye surgeries.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Measured intraocular pressure using Goldman and Tonopen tonometry process.
Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
Cleaned or sterilized ophthalmic or surgical instruments.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Mount Kisco Medical Group. Mount Kisco, NY
Centralized Scheduler 01/2012 - 03/2013
Scheduled appointments for multiple Ophthalmologists in afast-paced office.
Processed daily workflow using Medfusion and NextGen software.
Answered and took detailed messages for doctors and physician assistants.
Answered and directed emergency phone calls.
Processed prescription requests.
Organized reception area.
Northern Westchester Hospital. Mount Kisco, NY
Central Accessioning Clerk 10/2009 - 10/2010
Operated and calibrated an assortment of laboratory/testing equipment and performed various chemical, microscopic, and bacteriologic tests.
Performed stat and routine testing on a variety of specimens quickly and accurately.
Maintained lab equipment and troubleshot/resolved instrument problems.
SKILLS
Social Media Strategy
Social Media Platforms
Content Development
Professionalism
Self-direction
Entertainment and Lifestyle Research
EDUCATION
Westchester Community College
Valhalla, NY
09/2010
Business Administration
Putnam Valley High School
Putnam Valley, NY
05/2007
High School Diploma
Cassandra Carril