Customer Service Personal Trainer

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Brooke Bentley

*************@*****.***• South Jordan, UT• 770-***-****

• Product and Service Sales

• Excellent Communication Skills

• Computer proficient

• Conflict Resolution

• Attention to Detail

• Time Management

• Exceptional Customer Service

• Personnel Management

• Organizational Skills

Career Experience

EOS Fitness, Certified Personal Trainer, South Jordan, UT 11/2023 to current

• Trained 15-20 Clients per week with 90% of clients reaching fitness goals within 6 months

• Designed personalized programs utilizing strength training, cardiovascular exercises and stretching techniques

• Carried out detailed consultations and movement assessments to onboard new clients

• Responded to client’s unique requirements and goals to create individual nutritional plans to achieve optimal results

Vasa Fitness, Certified Personal Trainer, Herriman, UT 11/2022 to 07/2023

• Received Top Seller Award for the District for a consecutive 6-month period 2 months after hire

• Conducted weekly assessments of client progress and adjusted development program for optimal results

• Provided at home workouts for clients to work on their fitness goals outside of the gym

• Provided specialized support for clients with specific health conditions to allow them to access fitness activities safely

Nebulae Entertainment, Executive Assistant, Salt Lake City, UT 05/2021 to 10/2022

• Managed rigorous executive schedule and acted as a liaison in all corporate CEO business affairs.

• Managed domestic and international travel logistics for executive team

• Assisted in the planning of team meetings

• Drafted business, legal, and promotional communications

• Prepared financial records to support the annual audit

• Evaluated current business practices and recommended process improvements

• Built positive working relationships with vendors for new business opportunities Deify Fitness, Business Development Manager and Barista, Beaverton, OR 5/2019 to 05/2021

• Acquired, owned, managed, operating a 3500 Emeral City Smoothie storefront nutritional restaurant in Beaverton, Oregon

• Successful in taking an existing business and increasing revenue by 60% month-over-month the first year after and continued to do so through much of COVID-19 Brooke Bentley

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• Increased traffic and revenue through extensive marketing, showcasing new products and ingredients in a creative manner.

• Directed the entire business set-up process from inception to launch.

• Supervised SUPER MP (Nutritional Supplement) product line testing

• Provided outstanding customer service to all customers

• Suggested products/supplements for specific nutritional needs

• Operated point of sale system

• Maintained store cleanliness and upkeep

• Trained employees on product knowledge necessary to effectively sell health/fitness retail Good Earth Natural Foods, Cashier, Provo, UT 10/2013 to 02/2014.

• Accomplished customer service and customer experience specialist.

• Obtained extensive product knowledge and conducted product pricing and inventory.

• Trained other Cashiers and maintained clean and orderly checkout areas

• Competent cashier with no shortages and 100% Drawer Reconciliation for entire duration of employment. Supervised storefront presentation and cleanliness. Education

Junior Degree in Exercise Science/Minor in Nutrition Brigham Young University, Provo, Utah

ISSA CPT and Certified Nutritionist ISSA

Skills

Exceptional listener and communicator who effectively conveys information verbally and in writing software proficiency covering a wide variety of applications.

Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects and aggressive timelines

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.

Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

Innovative problem-solver who can generate workable solutions and resolve complaints.

Competent professional whose honesty and integrity provide effective leadership and optimal business relationships.

Contact this candidate