Customer Service Team Member
Resume:
Hector Batres
**** ******* ***, *** ********* CA 92411
************@******.***
EXPERIENCE
San Manuel Resort and Casino — Team Member
NOVEMBER 2022 - FEBRUARY 2024
● Efficiently helped customers with transactions and needs.
● Accurately completed orders while keeping a friendly attitude.
● Enthusiastically trained employees following company protocols.
● Kept areas clean and stocked with materials.
Fred Loya Insurance— Customer Service Rep.
NOVEMBER 2023 - JANUARY 2024
● Accurately quoted customers with insurance offers using AS400.
● Assisted with daily inbound and outbound calls.
● Photographed vehicles and added them to existing insurance policies.
● Maintained a clean well-organized work environment.
● Effectively communicated customer needs with team members to expedite services.
Walmart Warehouse — Associate
SEPTEMBER 2021 - October 2022
● Efficiently completed online orders.
● Assisted team members when needed.
● Followed inbound and outbound shipping protocols.
● Properly built merchandise pallets to expedite order delivery. EDUCATION
RIVERSIDE CITY COLLEGE— Associates
MAY 2024 - PRESENT
● Associates in Public Health
Arroyo Valley High School— High School Diploma
Class of 2020
● Graduated with a 3.8 GPA
● Student Body Treasurer
● Multiple AP classes
SKILLS
● Friendly
● Fast Learner
● Efficient
● Team Player..
● Organized and
detailed
Certification
● Limited Lines License
● Adobe Photoshop
● Word & Excel
Certification
LANGUAGES
Spanish and English
.
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