Customer Service Rep
Resume:
Katrina Melvin
**** ***** ******* ************ **, 30135
678-***-**** • **************@*****.***
Shuttle Driver
Driver
Shuttle driver for connect Douglas
● Scheduled to drive a fix route
● Service passengers to and from stores and different stops
● I also drive para routes
● I take people to and from there doctors appointments
● I service visually impaired
● Hearing impaired
● Disability and also elderly people
Teacher
Lead teacher 3/4 yr old class
● Duties
● 1.Evaluate student progress.
● 2.Plan curriculum with varying developmental needs.
● 3.Track academic performance.
● 4.Guide and mentor other members of the teaching staff.
● 5.Meet with parents to discuss the needs and goals of students.
● Lead and supervised a classroom of 3 and 4 year old students based on a High Scope Curriculum. Created hand-on activities that promoted language, math, and science skills. Used a variety of classroom management techniques to promote a safe, enriching, and meaningful learning environment.
Arise Work From Home
Customer service
● CUSTOMER SERVICE REP / 4 YEARS' EXPERIENCE
● Polished, professional customer service rep offering:
● •4years of experience providing customer support in busy environments helping customers with issues also solving issues for customers.
● greet all prospect in a Professional manner answer telephones and take messages. Transportation
Lyft &Uber
● I drive people to and from their Destination i will get non emergency medical rides Allied Security
Security Officer
● Shift supervisor
● Foot patroll of parking decks
● Answering to security response
● Retrieving the patients valuables
● Handling all funds escort
CSA REAL Property
Customer Service rep/ Call Center
02/17 -04/18
01/15- 11/15
05/2014 -07/2015
01/14 -12/14
● CUSTOMER SERVICE REP / 4 YEARS' EXPERIENCE
● Polished, professional customer service rep offering:
● •4years of experience providing customer support in busy environments for public utility and insurance.
● greet all prospect in a Professional manner answer telephones and take messages.
● distributed incoming mail, operated scanners facsimile machines and photocopiers. create documentation,spreadsheet, and presentations
● completed expense reports and other accounting forms.
● answered routine inquiries from Clients agents an brokers .provided clerical support to agents and brokers during the sales process .
● this involves photocopying sales documents scheduling closing dates and securing public information about a property
● showed rental properties to prospect, process lease agreements collect payments make bank deposit and marketing
DGS
Wheel Chair Recovery/ Wheel Chair Agent/ Tug Driver
● DGS (Delta Global Services)
● Tug Driver
● Delivered wheelchairs to different concourse on the ramp
● Count chairs on concourse
● Provide safe experience for wheelchair passengers
● Zonelead on T concourse /baggage handler
● Cart driver
Overnight Stocker
Walmart
● Walmart (overnight stocker)
● Clothing
● Coffee
● Produce
● Hardware
● Seafood
CSM Atlanta
Custodian
● • Followed company procedures regarding the sanitation of the commercial facilities throughout the Delta Sky Clubs
● • Restocked room inventory and conducted quality assurance room inspections for customer
● •Utilized commercial cleaning equipment for building floors and followed procedures for the use of
● chemical cleaning agents
● • Adhered to company standards for the use of equipment, supplies and staff amenities P&G Warehouse
Corelead
● TEAM LEAD (P&G warehouse)
● Picking
● Receiving
● Running a line
● assemble packaging boxes or crates, label and record what is packed, inspect packaging for tears, cracks and dents, and make sure the materials inside are packed in a way to minimize breakage during transit.
● Followed rules and safety of the warehouse
Aug 2008-2010/ 02/11/05/11
highschool
school
NorthClayton high /penn foster
● EDUCATION
● North Clayton High School
● Penn Foster High School
References
Available upon request.
Contact this candidate