IEASHIA
DAVIS
************@*****.***
Macon, GA 31216
Resourceful Claims professional promoting over 8 1/2 years years of expertise assessing coverage and overseeing claims review. Leverages well-developed communication skills to deliver information to policyholders. Detail-oriented with strong organizational skills. Ability to handle multiple projects with a high degree of accurancy. PROFESSIONAL SUMMARY
GEICO, Government Employees Insurance - Claims Adjuster, Automobile and Casualty
Macon, GA • 04/2015 - Current
National Association Of REALTORS - Licensed Realtor Macon, GA • 02/2023 - 08/2023
Walmart - Head Cake Decorator
Macon, GA • 05/2009 - 04/2015
WORK HISTORY
Reduced claim processing time by streamlining documentation and communication procedures.
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Enhanced customer satisfaction with thorough investigation of claims and timely resolution.
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Managed automobile and casualty claims, ensuring accurate assessment and fair settlements.
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Collaborated with legal teams to defend against fraudulent claims, protecting company interests.
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Examined claims forms and other records to determine insurance coverage.
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Mitigated risks and increased profitability with well- developed strategies for reducing future claims and cost .
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Reviewed medical treatment records to determine the extent of liability.
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• Successful negotiated injury claims within allowable limits . Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
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Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
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Communicated with clients to understand property needs and preferences.
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Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
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Enhanced customer satisfaction by creating visually appealing and intricate cake designs tailored to individual preferences.
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Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
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• Mentored junior decorators in advanced techniques, fostering a SKILLS
• Decision Making
• Organizational Skills
• Adaptability
• Attention to Detail
• Active Listening
• Multitasking Abilities
• Coverage Verification
• Fraud Detection
• Claim Resolution
• Claims Processing
• Settlement Negotiations
• Records Review
• Customer Service and Support
Rutland High School
Macon, GA • 05/2009
High School Diploma
EDUCATION
AIA- Accredited Insurance Adjuster :
(States Included KY, LA, and GA )
CERTIFICATIONS
McDonald's - Cashier
Macon, GA • 05/2007 - 05/2009
supportive learning environment for continuous skill development. Streamlined the cake ordering process, improving communication between sales staff and decorators for accurate order fulfillment.
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Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
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Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
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• Tallied cash drawer at beginning and end of each work shift.