Assistant Manager Customer Service
Resume:
Tiffany Oliver
Strong, independent, hardworking, mother of two seeking to gainful employment so I may provide for my family.
Bluffton, IN 46714
**********@*****.***
Very loyal, honest, and dependable. Have a diverse work background. Can implement many useful skills. Looking for a career with stability, and advancement opportunities. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Circle K-Merriam, IN
January 2024 to May 2024
Cooked all food for breakfast and lunch
Documented all food temps and cleanliness for Eco sure. Filled out daily paperwork and scheduling and payroll. Ordered truck and discard scan offs for bad merchandise. Ran cash registers. Filled and documented money in safe. Called tech support when issues occured. Patient Engagement Specialist
Landmark Recovery-Battle Creek, MI
May 2023 to January 2024
Searching And documenting all belongings.
Guiding patients through with program.
Keeping the peace and reassuring patients they can achieve their sobriety and they are not alone Injection Mold Operator
20/20 Custom Molded Plastics-Bluffton, IN
February 2023 to May 2023
Trim molding
Assemble plastic mold
Inspect mold
Assemble components for molding
Manufacturing Associate
80/20 Inc.-Columbia City, IN
October 2022 to February 2023
Tumbling -rough and round edges on aluminum parts
Anodizing- checking chemicals and making sure amp amount is correct to anodize the pieces of aluminum correctly
Machining- set up machining and touch off tooling and quality controlling and measuring and calculating parts with caliper's
Custodian/Janitor
Whitley County Consolidated Schools-Columbia City, IN October 2021 to October 2022
Clean and sanitize classrooms. Clean gym and locker rooms. Dust lockers and sweep the floors. Vehicle Inspector
Jack cooper / Fort wayne auto auction-Fort Wayne, IN October 2020 to March 2021
Obtained photos and documented all damages to vehicles brought into auction to online database. Put a valued price on online database of damages.
Kitchen Manager
Speedway LLC-Columbia City, IN
July 2019 to March 2021
Managed the kitchen, made and rotated all hot deli sandwiches and pizza. Learned leadership skills,ordering product, rotating FIFO . Following and maintaining all USDA food handling guidelines. Quality Control Inspector
American Axle & Manufacturing, Inc.-Bluffton, IN
May 2013 to June 2019
Cleaned, adjusted and fixed all gauges.
Managed and trained 3-4 Temps at a time to contain and correct rejected material. Assistant Manager
AAA Tobacco Mart-Columbia City, IN
September 2010 to April 2013
Assisted customers, ordered cigarettes and store merchandise. Closed and opened store, registers, and adjusted fuel prices.
Radiologist Assistant
Parkview Whitley Hospital-Columbia City, IN
August 2007 to September 2010
Coded and filed paperwork. Worked along side of Dr's and helped decipher patients diagnose. Dietary Aide
Miller's Merry Manor-Columbia City, IN
December 2004 to July 2007
Prep Food Trays for residents. Delivered and retrieved from rooms. Washed dishes, prepped for next days work, and followed USDA food handling guidelines. Education
Unfinished Associate's degree in Business Management Brown Mackie College- - Fort Wayne, IN
August 2008 to February 2010
Diploma
Columbia City High School - Columbia City, IN
1999 to 2003
Skills
• Patient observation (1 year)
• CNC
• Quality Inspection
• Micrometer
• Calipers
• Kitchen Management Experience
• English
• Assembly
• Machining
• Merchandising
• Quality Assurance
• Precision Measuring Instruments
• Mechanical Knowledge
• Blueprint Reading
• Computer Literacy (10+ years)
• Forklift
• Manufacturing
• Customer service
• CNC Lathe
• Coordinate Measuring Machine
• Calibration
• Cash Handling (6 years)
• Inspection (10+ years)
• Data Entry (10+ years)
• Computer Skills (10+ years)
• Customer Service (6 years)
• Inventory control
• Quality control
• Restaurant management
• Sales
• Driving
• Basic math
• Hand tools
• Retail sales
• Restaurant experience
• Leadership
• Quality Management
• Quality Audits
• Supervising Experience
• Purchasing
• Lean Manufacturing
• CNC Milling Machine
• Data collection
• Time management
• Heavy lifting
• PPAP
• METLAB (6 years)
• Typing
• Quality Systems
• 5S
• Pricing
• Driving
• Leadership
• Customer service
• Sales
• Heavy lifting
• Merchandising
• Guest services
• Quality assurance
• Data collection
• Quality control
• Leadership
• Supervising experience
• Typing
• Windows
• Cash handling
• Purchasing
• Manufacturing
• Assembly
• Customer service
• Blueprint reading
• Sales
• Front desk
• Cooking
• CNC
• Precision measuring instruments
• Merchandising
• Guest services
• Cash register
• CNC lathe
• Kitchen management
• Forklift
• Retail sales
• Hotel experience
• Planograms
• Restaurant experience
• PPAP
• Childcare
• Construction
• Driving
• Heavy lifting
• Quality assurance
• Teaching
• Pricing
• Organizational skills
• Microsoft Office
• Microsoft Excel
• Medical scheduling
• Microsoft Powerpoint
• Microsoft Outlook
• Coordinate measuring machine
• Clerical experience
• Quality systems
• Banking
• Quality management
• Office experience
• Assistant manager experience
• Sales management
• Phone etiquette
• Conflict management
• Medical terminology
• Basic math
• Medical office experience
• Office management
• Salesforce
• QuickBooks
• Labor & delivery
• Security
• Microsoft Word
• Coffee experience
• Software troubleshooting
• Business requirements
Languages
• English - Fluent
Certifications and Licenses
Forklift Certification
Driver's License
December 2000 to December 2026
CPR Certification
June 2023 to June 2026
AED Certification
June 2023 to June 2026
BLS Certification
June 2023 to June 2026
Food Handler Certification
First Aid Certification
June 2023 to June 2026
CPI Certification
CPR Certification
First Aid Certification
Assessments
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
April 2021
Influencing and negotiating with customers
Full results: Proficient
Forklift safety — Proficient
November 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Management & leadership skills: Impact & influence — Completed February 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Work motivation — Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Proficient
Outside sales — Proficient
April 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Bartending — Proficient
February 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work motivation — Proficient
February 2023
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Conscientiousness — Proficient
February 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
General manager (hospitality) — Proficient
September 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Cleaner fit — Proficient
February 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Marketing — Proficient
February 2024
Understanding a target audience and how to best communicate with them Full results: Proficient
Social media — Proficient
February 2024
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Workplace safety — Proficient
February 2021
Using safe practices at work
Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Warehouse safety — Proficient
December 2023
Using safe practices in a warehouse setting
Full results: Proficient
Retail customer service — Proficient
February 2023
Responding to customer situations in a retail setting Full results: Proficient
Mechanical knowledge — Proficient
February 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Front desk agent (hotel) — Proficient
March 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Completed
September 2021
Responding to customer situations with sensitivity Full results: Completed
Cooking skills: Basic food preparation — Proficient February 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Food safety — Proficient
February 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Attention to detail — Proficient
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient February 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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