Staci Shatto
Calera, OK *****
******************@*****.***
Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with clients. Authorized to work in the US for any employer
Work Experience
Vice President of Operations
Keystone Food Services-Calera, OK
October 2023 to Present
• Oversee day-to-day company operations.
• Define and implement operations strategy, structure, and processes.
• Manage the quarterly and annual budgeting process and P&L responsibilities.
• Monitor performance to proactively identify efficiency issues and propose solutions.
• Maintain a working knowledge of all phases of operations.
• Coordinate support to operations throughout the business.
• Interview, hire, train, and mentor the operations management team for 6 school districts.
• Provide regular performance updates to the senior leadership team.
• Marketing
• Customer Relations
Owner/Chef/Manager
SWEET DREAMS BAKERY & CATERING-Elkhart, KS
May 2020 to July 2023
• MANAGE, TRAIN AND REVIEW PERFORMANCE OF ALL EMPLOYEES, INCLUDING HIRING AND RECRUITING. OVERSEE
• ALL DUTIES INCLUDING BAKING, PREPARING MEALS, COMMUNICATION AND NEGOTIATION WITH VENDORS, ORDERING SUPPLIES, AND FOOD SAFETY TRAINING.
• RESEARCHING TO KEEP CURRENT ON LATEST AND UPCOMING TRENDS.
• USING QUICKBOOKS AND MAINTAIN ALL RECORDS FOR BUSINESS.
• MEET WITH CLIENTS TO EVALUATE THEIR GOALS FOR EVENTS, BUDGETING, AND MENUS.
• ASSESS EVENTS OVERALL SUCCESS AND SUBMIT FINDINGS.
• PLANNING CATERING, CUSTOM ORDERS AND EVENTS WITH ATTENTION TO FINANCIAL AND TIME CONSTRAINTS.
• CODING
• MANAGED ALL SOCIAL MEDIA ACCOUNTS AND MARKETING
• WORK WITH SMALL BUSINESSES UP TO LARGE BILLION DOLLAR COMPANIES WHO DESIRE THE BEST QUALITY, PROFESSIONALISM AND DEPENDABILITY.
Clinic Office Manager
JOHNSON CHIROPRACTIC-Guymon, OK
August 2012 to August 2019
• GREETING AND INITIAL INTAKE OF NEW AND RETURNING PATIENTS.
• COLLECT PATIENT INSURANCE INFORMATION AND PROCESSING PRIOR AUTHORIZATION.
• MAINTAINING RECORDS AND CONFIDENTIAL PATIENT INFORMATION.
• CONTINUING EDUCATION TO BROADEN KNOWLEDGE FOR NATUROPATHIC CARE.
• PERSONAL ASSISTANT
• MANAGING AND SCHEDULING TO SUCCESSFULLY STAFF THREE BUSINESS LOCATIONS, AND DOCTOR'S PERSONAL SCHEDULE.
• DATA ENTRY INTO CHIROPRACTIC SOFTWARE AND MANAGING PATIENT FILES AND INSURANCE.
• PLANNED EVENTS AND FACE FOR THE BUSINESS WITHIN THE COMMUNITY ORGANIZATIONS.
• MANAGED SOCIAL MEDIA CONTENT
• INTERVIEWING, HIRING AND DISMISSING OF EMPLOYEES.
• WROTE AND IMPLEMENTED EMPLOYEE HANDBOOK.
Self Employed Owner/Operator
Sweet Dreams bakery-Guymon, OK
October 2006 to July 2012
Owned and operated small bakery business from home. Booking/Bond Officer
Collin Collin Sheriff’s Office-McKinney, TX
March 1998 to August 2000
Verify warrants and conduct internal security checks. Obtain medical history data during intakes. Alert Intake Officers of medical emergencies, injuries, claims by new arrestee, suicidal tendencies, or other pertinent information. Receive inmate and arrestee property receipts and store property in secure storage. Work with bonding agencies, attorneys and cash for inmates release. Education
High school diploma
Colbert High School - Colbert, OK
August 1984 to May 1988
Skills
• Office Management (10+ years)
• Budgeting (10+ years)
• Interviewing (10+ years)
• Payroll (4 years)
• Administrative Experience (10+ years)
• Recruiting (8 years)
• Management (10+ years)
• Negotiation (3 years)
• Social Media Management (10+ years)
• Catering (5 years)
• Event Planning (10+ years)
• QuickBooks (1 year)
• Culinary Experience (10+ years)
• Kitchen Management Experience (4 years)
• Menu Planning (4 years)
• Restaurant Management
• Leadership (10+ years)
• Profit & Loss (7 years)
• Operations Management
• Food Safety
• Procurement
• Forecasting
• Labor Cost Analysis
• Writing skills
• Editing
Assessments
Supervisory skills: Motivating & assessing employees — Proficient July 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
City Councilman for City of Elkhart, Kansas
June 2016 to March 2023
Duties included adopting the budget, adopting ordinances and resolutions, making advisory body appointments, and appointing and overseeing the City Manager. Introducing new laws for the Voting on legislation to decide whether motions become law. Negotiating the city budget
Approving the city budget
Reviewing land usage within a city
Deciding how best to grow and develop city properties Attending monthly or bi-weekly public city council meetings Attending both private and public special city council sessions Meeting with constituents and localbusiness ownersto discuss issues Voting on the hiring and dismissal of city and government employees, such aspolice officersor community library Brainstorming and setting projects to use grant funding and resources Approving contracts and bids for city projects
Regulating land use by creating or modifying zoning laws Establishing long- and short-term goals for the council and the city Regulating public health and safety practices
Chamber of Commerce
April 2019 to December 2022
Business Member of the Chamber. Helped with ideas, marketing, promoting, event planning.