Customer Service Sales Associate

Alison Peixinho

** *********** ***

Warren nj ***59

Objective

Aiming to use my proven customer service, sales, and communication skills to effectively fill a customer service position

Skills

Strong work ethic

Adaptability

Attention to detail

Customer and service oriented

Time management

Computer skills

Problem resolution

Communication

Antonio’s Salon & Spa

Livingston, NJ

July 2017 to Present

hair stylist

- [ ] Provide 5+ technical hair services including cutting, straightening, coloring, highlights, balayage, hair extensions, and special occasion hair styling

- [ ] Analyze hair and scalp condition while providing basic treatment or advice on beauty care solutions for scalp and hair

- [ ] Cross-sell multiple brands and beauty categories (makeup, skin care, hair, etc.) resulting in a 10% monthly sales increase

Salon 44

Summit, NJ

May 2013 to June 2017

Head salon assistant

- [ ] Shampooed and blow-dried hair in addition to other hair treatments, such as waving, straightening, cut and coloring

- [ ] Managed the appointment book and online booking of over 150 clients

- [ ] Restocked workstations and informed management of necessary inventory in need of replacement

- [ ] Upheld the standards of sanitation and sterilization as directed by law as well as the spa’s policies and procedures

Victoria’s Secret

Short Hills, NJ

November 2009 to April 2013

Sales Associate

- [ ] Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

- [ ] Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

- [ ] Listened to customer needs to identify and recommend best products and services.

- [ ] Reset store displays for special events and seasonal merchandise changes.

- [ ] Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Dr Omar Suarez D.M.D.

Newark, NJ

July 2007 to October 2009

Receptionist

- [ ] Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

- [ ] Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

- [ ] Maintain a clean and friendly waiting area for patients

- [ ] Respond to patient questions and or concerns according to policies

- [ ] Open all packages and mail.

- [ ] Pull patient charts and make notes.

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