Customer Service Office Assistant
Resume:
Barbara Turrentine
Customer Care Specialist
Buffalo, NY 14212
***********@*****.***
Hard working customer service professional with entry level career training as a Medical Office Assistant. An active-learner who is looking to jump start a career in the healthcare field. Authorized to work in the US for any employer
Work Experience
Customer Service Specialist II
CRST The Transportation Solution, Inc.-Amherst, NY October 2022 to June 2024
Customer Service Representative
First source-Getzville, NY
January 2022 to July 2022
I answer calls from consumers who have questions about their credit cards and if they want to make payments. I also help find them the right program if they are having a hardship. Benefits Representative/ customer service specialist Aerotek-Buffalo, NY
September 2020 to November 2021
Enroll employees in their benefits. I also switched programs and was scheduling consumers for the covid vaccine.
Customer Service Representative
Installs, Inc-Buffalo, NY
December 2019 to March 2020
I help the agents in the field with scheduling clients. Had to end early due to covid-19. Collections Agent
Alliant Capital Management-Amherst, NY
January 2019 to November 2019
Customer Care Specialist
Center One, LLC-Buffalo, NY
October 2018 to February 2019
Sales Associate
Fallas-Cheektowaga, NY
October 2016 to October 2017
Machine Operator / Assembler
Harmac Medical-Buffalo, NY
January 2014 to May 2015
Homemaker
Buffalo, NY
June 2012 to December 2013
Seasonal Stand Attendant
First Niagara Center-Buffalo, NY
September 2011 to May 2012
Home with the kids and started some schooling.
Seasonal Stand Attendant
Buffalo Bison Stadium-Buffalo, NY
April 2011 to September 2011
Cashier
Save A lot-Buffalo, NY
June 2009 to September 2011
Education
College Degree in Medical office assistant
Bryant & Stratton College-Buffalo
January 2018 to June 2019
General educational development
Catholic health
February 2017 to June 2017
Skills
• Call Center
• Customer Service
• Medical Terminology
• English
• Customer service
• Communication skills
• HIPAA
• Phone etiquette
• Data entry
• Medical terminology
• Word processing
• Writing skills
• Microsoft Powerpoint
• Medical scheduling
• Care plans
• Cash handling
Certifications and Licenses
Medical Office Assistant
January 2018 to Present
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