Executive Level Professional (with a background in law and management)

*** *** ******

Vero Beach, FL *****

305-***-**** – cellular

***************@*****.***

Lisa G. dos Santos

A multi-dimensional, dynamic professional who is organized, self-motivated, ethical, personable, upbeat, and analytical. A unique blend of structure and creativity. Works well in group and independent settings. Easily delegates and oversees tasks/duties assigned to support staff. Excels at public speaking. Great interpersonal, communication, and time-management skills. Quick learner. Able to understand financial data, generate reports, and analyze trends. I am proficient with Microsoft Office Suite and can easily navigate other database software and/or customer management programs.

Skills/Experience

* develop programs based on grant parameters, liaison and collaborate with stakeholders, implement programs, and generate and file periodic reports for grant fulfillment and renewal purposes

* create communication templates, case workflow forms, issue-specific motions, and case resolution tracking forms

* oversee progress of subordinate staff on actualization of grant programs' key performance indicators (KPIs)

* establish recruiting procedures, conduct entrance/exit interviews, and hold training sessions

* develop employee evaluation programs, employee morale-building exercises/schedules and disciplinary protocols

* develop workplace practices to increase employee retention and conduct staff meetings routinely

* foster employees' personal growth via meaningful praise and/or constructive criticism

* complete time/attendance forms, gather expense reimbursement information, and process payroll

* collect receivables, transfer funds from operational accounts into payroll accounts, and make timely tax deposits

* analyze operational and management records and reports

* analyze, formulate, and implement short- and long-term financial plans and goals

* analyze profit and loss statements

* track daily and monthly sales to analyze sales activities for trends

* review past invoices, approve current purchase orders and determine need for accrual/deferral of major expenditures

* generate, implement, and review budget

* discuss advertising strategies and evaluate promotional advertising

* create/schedule email campaigns for multiple purposes/target audiences

* migrate data from one system or platform to another

* track sales orders from placement through the stages of production/execution or the dropship process

perform customer service tasks to ensure the seamless flow of operational activities

* grant software application access/authority to users

* train co-workers on use of applications, computers and related equipment

* evaluate students' needs for differentiated or remedial instruction and fulfilled those needs as required

* develop multidisciplinary curricula for special projects

Education

Juris Doctor, 1993–1996, University of Miami, School of Law, Miami, FL Bachelor of Arts in English Literature, 1988–1990, University of Miami, Miami, FL

Employment History

Assistant Store Manager, 2024 – Present, Rack Room Shoes, Vero Beach, FL Project Manager, 2023 – 2024, The Brandit Agency, Vero Beach, FL Business Administration Manager, 2023, Fusion Growth Partners, Stuart, FL Assistant Store Manager, 2021 – 2022, Rack Room Shoes, Vero Beach, FL Program Supervisor/Attorney, 2018 – 2021, Florida Rural Legal Services, Inc., Fort Pierce, FL Founding Member/Attorney, 2013 – 2018, dos Santos Services, LLC, Vero Beach, FL Associate Attorney, 1997–1999 and 2006–2012, Law Offices of Fisher & Assocs., Fort Pierce, FL Reading/Language Arts Teacher, 2004–2006, Brownsville Middle School, Miami, FL Founding Attorney, 2002–2004, Lisa G. dos Santos, Attorney-at-Law, Coral Gables, FL

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