Front Desk Call Center

Accounts Assistant

State of Missouri Office of Administration, Jefferson City, MO

Input forms in the SAMII system

Use the IRS TIN matching function regularly

Basic office maintenance like refilling the copy paper, keeping the oil in the paper shredder filled, etc Front desk duties include answering the phone and directing calls appropriately, receiving all mail for the office and distribute it to the correct offices, handling paper check distribution. Call Center Representative

United States Department of Treasury IRS, Kansas City, MO Interact with customers to provide basic or scripted information in response to routine inquiries about products and services

May handle and resolve general complaints

Help with Identity thief, dealt with sensitive information including financial information and, bankruptcies Charged with determining controversial choices based on information customers provided while using multiple government systems

Assembly Line Worker

Quaker Window Products Co, Freeburg, MO

Perform quality checks on products and parts

Review work orders

Rotate through all the tasks required in a particular production process Operate machinery and package finished products and prepare them for shipment Operator

Hartmann U.S. Inc., Rolla, MO

Set up, operate, or tend machines to mix or blend materials Weigh or measure materials, ingredients, or products to ensure conformance to requirements Tend accessory equipment, such as pumps or conveyors, to move materials or ingredients through production processes

Test samples of materials or products to ensure compliance with specifications, using test equipment AMANDA PEARSON

Phone: 573-***-****

Email: **************@*****.***

Objective

Customer-obsessed support professional looking to use my interpersonal and problem-solving skills to deliver swift resolutions.

Ability Summary

Computer skills in Microsoft Office and XP

Effective interpersonal and communication skills

Excellent Customer Service

Clerical Expertise

Employment History

Order Builder

Walmart Distribution Center, Saint James, MO

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. Gathered online orders

General Studies

Vocational School Certificate

Lincoln University, MO

Education History

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