Customer Service Representative
Resume:
Rebecca Mills
**********@*******.***
Experienced Veterinary Technician and Customer Service Representative Veterinary Technician/Assistant
Cross trained receptionist
Customer Service Representative
Highly experienced food/beverage server
Authorized to work in the US for any employer
Work Experience
Server/Waitresa
Waffle House- Satsuma, AL
December 2023- Present
Served food and beverages to guests
Called orders to cooks, side work and checking guests in and out. Housekeeper/Caretaker
Days Inn - Semmes, AL
March 2020 to September 2021
Cleaned and flipped rooms quicky and proficiently
Cashier
Murphy USA - Semmes, AL
February 2021 to August 2021
Ran store independently,
Helped guests complete transactions on POS
Handled beginning/end of day tasks
Handled daily deposits
Cigarette and merchandise ordering and counting
Customer Service Representative
pizaa hut - Saraland, AL
February 2019 to November 2020
I check people in and out and take payment for their pizzas. I also answer the phones take peoples orders and make sure guests have an all around good experience Caretaker
Sincere Home Care LLC - Shreveport, LA
August 2019 to June 2020
Sat at homes with elderly and disabled and helped them lead the most normal lives possible
Veterinary Assistant/Receptionist
Saraland Veterinary Hospital - Saraland, AL
January 2019 to March 2020
Assisted DVMs in rooms, monitored surgical procedures, performed/prepped dental cleanings, monitored hospitalized patients, placed IV catheters, administered medications, monitored hospitalized patients.
Also cross trained as a receptionist
Server/Bartender
Bamboo Steakhouse/ Tokyo - Mobile County, AL
January 2015 to November 2017
Say guests l, brought any drinks or appetizers in timely fashion, bartenders, check guests in and out and made sure they had an all around pleasurable, friendly experience
Overnight Veterinary Technician
Animal Emergency Center of Mobile
February 2009 to May 2013
• Answered multi-line phones, checked patients in and out • Scheduled Surgeries and Ultrasounds
• Pertained full history from clients when bringing pets in for emergency
• Performed blood draws and ran any blood work ordered
• Performed digital x-rays
• Placed IV catheters as needed
• Restrained any size or type of animal
• Assisted doctors with minor procedures such as ultrasounds,amniocentesis, Biopsies, Endoscopies, thoracentesis
• Administered SQ, IM, and IV injections as told by doctors
• Monitored critical care, and post operative patients overnight
• Performed blood pressure, EKGs
• Performed all reception duties overnight including answering phones, communicating with clients, andchecking clients out.
• Assisted in CPR
Education
High school diploma in Emergency Medical Services
Coastal Alabama Community College - Mobile, AL
Present
Associate in Veterinary Technology
Faulkner State Community College - Bay Minette, AL April 2016 to May 2018
Skills
• Veterinary Technician Experience
• Critical Care Experience
• Experience Administering Injections
• Multi-line Phone Systems
• EMR Systems
• Patient Care
• Serving Experience (8 years)
• Veterinary Assistant
• Animal Care
• Kennel Experience
• Phlebotomy
• Venipuncture
• Vital Signs
• Animal Handling
• Laboratory Experience
• ICU Experience
• Computer Skills
• Microsoft Office (10+ years)
• Animal Restraint • Triage
• Medical Imaging
• Pet Sitting
• Nursing
• Medication Administration
• Dog Handling
• Laundry
• Home health (2 years)
• Restaurant experience
• Food Preparation
• Retail sales (1 year)
• Sales (1 year)
• Caregiving
• Customer support (5 years)
• Retail sales (1 year)
• Cashiering (5 years)
• Guest services (5 years)
• Veterinary experience
• Customer service (3 years)
• Pet care
• Hotel experience (2 years)
• Hospital Experience
• Meal Preparation
• Supervising experience (1 year)
• Management (1 year)
Certifications and Licenses
Microsoft Word
May 2017 to Present
Certified in all Microsoft programs such as word, excel, and power point CPR Certification
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