Call Center Front Desk

Tiunna Wilson

Cordova, TN *****

******.******@******.***

+1-901-***-****

Work Experience

Registered Behavior Technician (RBT)

Patient care Technician

Aya Healthcare - Seattle, WA

January 2022 to Present

Travel behavioral health technician

Supervisor of Customer Service Representative

SaviLinx LLC - Hattiesburg, MS

June 2018 to Present

It's a call center for financial aid and student loans Loan processing

Payment ACH Processing

Claims

Sales Associate

Digital Media Solutions - Memphis, TN

May 2018 to Present

Marketing, Advertising & Public Relations

Mental Health Technician

Lakeside Behavioral Health System - Bartlett, TN

January 2017 to Present

Experience with child and adolescent, geriatrics, and adults. Supervisor

General Dynamics

September 2016 to Present

It's a call center that sells healthcare.

Recruiter

Maximus - Hattiesburg, MS

March 2017 to May 2019

Recruiting staff for employment

Veterinary Receptionist

Love at first sight

March 2015 to February 2019

Treasurer

Calvary baptist church - Clarksdale, MS

April 2010 to July 2017

Property Management

Leasing agent

Sunflower lane apartments - Clarksdale, MS

January 2013 to August 2015

Manager/ team member

McDonald's

January 2013 to July 2015

Administrative Assistant

Clarksdale, MS

January 2013 to July 2015

Retail Associate

Jessica boutique - Clarksdale, MS

April 2012 to July 2015

Front Desk Clerk

Clarksdale, MS

August 2013 to May 2015

checked in patients, submitted records

Unpaid Internship

Northwest Mississippi Regional Medical Center - Clarksdale, MS January 2013 to May 2015

Clerk skills lab skills xray skills

Front Desk Clerk

Econo Lodge - Clarksdale, MS

March 2012 to May 2015

Front desk

Bachelor's in Business

Education

Bachelor's degree in Social Work

Walden University

Present

High school diploma

Clarksdale High School - Clarksdale, MS

Some college

Pearl River Community College

Skills

• CPR CERTIFIED Present

• Self Awareness (10+ years)

• Flexible (7 years)

• Ability to influence (6 years)

• Hospitality (6 years)

• Customer Service

• Call Center (6 years)

• CSR (7 years)

• Leasing (2 years)

• Banking (5 years)

• Customer Support

• Customer Care (6 years)

• Hotel Experience (5 years)

• Phone Etiquette (6 years)

• Microsoft Office (10+ years)

• Leadership Experience (5 years)

• Office Management (6 years)

• Computer Skills (10+ years)

• Communication skills (7 years)

• Insurance Sales (3 years)

• Loan Origination (3 years)

• Cold Calling

• Property Management

• Marketing

• Loan Officer Experience

• Payroll (3 years)

• Sales Management

• Accounts Payable

• Microsoft Outlook

• Upselling

• Veterinary experience

• Windows

• NetSuite

• Accounting

• Google Suite

• Analysis skills

• ATS

• HR sourcing

• Recruiting

• Human resources

• Social media management

• Databases

• PCI

• Data collection

• Copywriting

• Cash handling

• Childcare

• Experience with children

• Machine learning

• Google Analytics

• Analytics

• Marketing, Advertising & Public Relations (7 years)

• Yardi

• Underwriting

• Typing

• Tax experience

• Resident's rights

• ACH

• Root cause analysis

• SFTP

• Cordova

• Restaurant management

• Lead generation

• Succession planning

• Account reconciliation

• Claims (3 years)

• Patient monitoring (4 years)

Certifications and Licenses

BLS for Healthcare Providers

Present

Basic Life Support (BLS)

Present

Pharmacy Technician License

Contact this candidate