Human Resource Social Media

SONY CHAWLA Email: ****.******@*****.***

Cell No. +1-657-***-****

Experience Summary

HR Executive 4+ years experience in human resource management, recruitment, training & development, performance appraisal & compensation

Implementing the HR policies, systems and procedures for HR operation and development

Co-ordinate recruitment and training for checking daily updates, new joinees, inductions, joining ratio etc.

Interacting with the employees of the company and solving queries.

Manages IJP (Internal job posting) in which we give chance to internal resources to grow.

Developing training and development initiatives fro improved productivity and quality enhancement

Establishing the framework for performance counseling and achieving congruence in finding individual career paths in organization plans

Professional Experience Details

Organization

Canam Limo, Canada

Designation

Customer Care Relationship Manager

Duration

Jun 2011 to Jul 2015

Role and Responsibilities

Responding Call from Customers

Making Reservation for Limo Ride

Managing Driver Schedule

Online Processing of Credit Card

Coordinating with Customers, Drivers, Dispatch

Social Media marketing

Organisation

Keane Inc. India

Duration

December’2007 – June ‘2008

Designation

RCM Sr. Executive

Role and Responsibilities

Currently working as a RCM/HR Sr.Executive.RCM (Role & Career Management) in which we check the requirement of resources needed in the Organization.

Manages IJP (Internal job posting) in which we give chance to internal resources to grow.

Cater bench resources.

Prepare utilization report, billing report, bench report etc.

Co-ordinate recruitment and training for checking daily updates, new joinees, inductions, joining ratio etc.

In short RCM is a bridge between Operations-Recruitment.

Handle Campus Recruitment (seasonal)

Duration

August’2007 – November’2007

Designation

HR Executive

Role and Responsibilities

Handling queries of employees.

Benefit Specialist

Interacting with the employees of the company and solving HR queries.

Handling vacation policies.

Designation

Recruiter

Duration

August’ 2006 – August’

2007

Role and Responsibilities

Working for Keane Federal Systems and involved in recruiting IT consultants, which includes screening of the resumes, assessing candidates, credentials, and qualifications, coordinating interviews with the professionals.

Skilled in the use of advanced resume tracking tools including resume databases and Internet.

Expert User of Various Job Portals: Dice, Monster, Career Builder, Job Diva, Google, Alta Vista etc.

Independently managed multiple requests and coordinating with US Recruitment Team for follow-ups and new requisitions.

Responsible for sourcing talented candidates according to the Job description of the client.

Interacting with Delivery Managers, Business Development Manager and Project Managers for respective requirements.

Regular follow-up with the candidate to ensure his joining within minimal time.

Developing recruitment database on various skills by using various sourcing techniques such as Job sites, Employee reference and Advertisements.

Organisation

CITI BANK India

Designation

Employee Relation

Duration

April’ 2005 to June’2006

Role and Responsibilities

Handling administration of front desk

Handling queries of customer & giving them support

Organized and 100% achiever to the task assigned.

Understanding all the required banking process

Have a good hand of experience of database management system.

Organisation

NIIT

Designation

Counselor and Faculty

Duration

March’2004 to March’2005

Role and Responsibilities

Handling enquiries of Walkins, parents.

Counseling early age students for opting for the best career.

Delivering basics to the student as and when needed

Getting business for NIIT

Received various awards for achieving targets.

Interacting with students and checking with their satisfaction

.

Academic Qualification

Post Graduation MBA (HR) from AIMA, New Delhi, India

BACHELOR OF ARTS from Delhi University, India in the year 2005

HIGHER SECONDARY SCHOOL 10+2 in the year 2002 conducted by Central Board of Secondary Education, India

HIGH SCHOOL EXAM. (10th) in the year 2000 conducted by Central Board of Secondary Education, India

Certification

Have completed 3yrs Software Diploma Course

3 Months diploma in French Language course

3 Yrs Graduation Degree in Music

Contact this candidate