Medical Assistant Customer Service

Audrey Moore

Little Rock, AR *****

**************@*****.***

+1-501-***-****

I am looking for Medical Assistant or phlebotomist job because i love drawing blood. I am very hard worker. I am usually good by staying at job. I do not move around to jobs. I reliable to my job. Work Experience

Server

IHOP-Benton, AR

August 2023 to Present

• Server

• Customer service taking of store

• Cleaning

• Bring food out

Medical Assistant

Eastend family med-Hensley, AR

January 2020 to July 2023

• Triage patients

• Schedule patients

• Drawing blood

• Ekg

• Giving injection when needed

• Medical records make copies for insurance claims or patients transfer to another clinic

• Referral

Manager

Subway-Little Rock, AR

June 2005 to January 2020

managing store, ordering food, customer service, etc 2012 is when I started managing both subway

• Supervised subway

• Managing over 6 to 10 employees

• Managed day-to-day operations

• Handled opening and closing of restaurant

• Handled inventory management, advertising, marketing, sales, and customer relations

• Responsible for hiring new recruits

• Prepared staff schedules

• Supervised subway

• Oversaw 10 employees

• Handled day-to-day operations

• Managed marketing, inventory management, customer relations, sales, and advertising Medical Assistant

Eastend family med-Little Rock, AR

August 2010 to November 2012

• Performed in-office procedures

• Performed blood draws

• Triaged patients

• Responsible for scheduling patients for appointments

• Responsible for back office duties

• Obtained patient vitals

• Provided patient care

• Assisted with insurance verification

• Provided wound care treatment

• Escorted patients to exam rooms

• Recorded patient vital signs

• Answered a high volume of phone calls

• Verified and scheduled patient appointments

• Responsible for back office duties

Education

Phlebotomy in Phlebotomy

Little rock of phlebotomy - Little Rock, AR

April 2024 to May 2024

Medical assistant in Medical assistant

Eastern College of Health Vocations-Little Rock - Little Rock, AR August 2007 to July 2009

High school

mills university high school - Little Rock, AR

August 2002 to May 2006

Skills

• Training

• Scheduling

• inventory

• Payroll (9 years)

• Operations

• Inventory Management

• Team Building

• Front Desk

• Front Office

• Reception

• Vital signs (3 years)

• Blood sampling (3 years)

• Phlebotomy (3 years)

• Triage (3 years)

• Primary care (3 years)

• Pediatrics

• Medical records (3 years)

• Vital signs (3 years)

• HIPAA (3 years)

• Customer service (10+ years)

• Training & development

• Supervising experience (9 years)

• Cash register

• Computer skills

• Medical office experience (3 years)

• Organizational skills

• Medical terminology (3 years)

• Patient care (3 years)

• Venipuncture (3 years)

• Blood sampling (3 years)

• Phlebotomy (3 years)

• Experience administering injections (3 years)

• Typing

• Time management

• Blood sampling

• Venipuncture

Certifications and Licenses

CPR/First Aid

February 2019 to February 2021

If I need too I will get recertification

Certified Medical Assistant

Certified Phlebotomy Technician

April 2024 to April 2026

N24102558

CPR Certification

June 2024 to July 2026

Additional Information

I would like to do to a different field to see how things work. I am a great person to get along with. Always a good and reliable person and responsible with my work

Contact this candidate