Human Resources Hr Generalist
Resume:
SUSAN
MILLER
*********.******@*****.***
Harvey, LA 70058
SKILLS
Management of Personnel Resources
Payroll Software Proficiency
Payroll Policies and Procedures
Employee Orientation
Onboard New Hires
Recruitment Management
Human Resources Management
Employee Relations
Employee Handbook Development
Diversity Programs
Workers' Compensation
Policy Implementation
Staff Development
Benefit Management
Nursing Facilities
Renaissance At Kessler Park - HR/PR Coordinator
Dallas, TX 01/2023 – 07/2023
Raleigh Rehab - HR Generalist
Raleigh, NC 01/2018 - 05/2018
Greenbrier Nursing and Rehab – HR/PR Coordinator
Tyler, TX 05/2016 - 07/2017
EDUCATION
Louisiana State University
Baton Rouge
Completed 4 semesters
PROFESSIONAL SUMMARY
Successful human resource candidate with expertise in employee recruitment, training, and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
WORK HISTORY
DFS, Inc
Time and Attendance Admin
Dallas, TX 12/2023 – 07/2024
Time and attendance reports for corporate
Track employees’ vacation and sick time
Reconcile employees’ timecard
Assist employees enroll in benefits
Manage employee files
Nursing Facilities-see dates to the left
Coached employees through day-to-day work and complex problems.
Aided colleagues, managers and customers through regular communication and assistance.
Resolved employment-related disputes through proactive communication.
Led comprehensive staff member training covering key topics.
Implemented and supervised orientation procedures for new hires.
Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
Facilitated criminal background check process for new hires.
Met with staff to resolve difficult situations related to performance and conflict management.
Handled new-hire orientation and basic recruiting tasks.
Conducted confidential investigations of discrimination, harassment, and workplace violence.
Understood, interpreted, and mediated human resources inquiries to support administration of human resources policies, procedures, and programs.
Processed unemployment claims and acted as company representative at unemployment hearings.
Explained and administered medical insurance, disability, and flexible spending accounts.
Coached and educated management throughout organization on appropriate guidelines for maintaining legally compliant workplace.
Provided advice to leadership on implementation of HR policies and procedures.
Managed employee rewards programs.
Conducted salary survey research for both exempt and non-exempt positions.
Documented and processed all garnishments for bankruptcies, student loans and child support orders.
Responsible for I-9 and E-Verify.
Oversaw and managed hiring process.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Conserved time and improved workflows by handling special projects and emergency solutions.
Recruited qualified and diversified candidates for employment.
Conducted annual salary surveys and developed, analyzed, and worked within the company's salary budget.
Amazon - Warehouse Associate
Garner, NC 09/2020 - 11/2022
Completed required criminal, credit, or drug tests for new hires.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Sorted and delivered materials to different work areas and staff.
Packed, secured, and labeled materials to prepare items for shipment.
Worked professionally with team members and across departments to meet demands of high-volume environment.
Followed safe handling processes for different types of loads and materials.
Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
Worked closely with new hires, answering questions, and addressing various concerns during the onboarding process.
Walmart - Personnel Coordinator/CS Manager
08/2018 - 09/2020
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Conducted full-cycle recruitment to meet company staffing goals and maintain effective business operations.
Developed and monitored employee recognition programs.
Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
Advocated for staff members, helping to identify and resolve conflicts.
Assisted supervisors with employee performance management and offered recommendations for approach and process.
Designed and implemented internal training for supervisors and other personnel.
Cross-trained to cover other personnel staff duties to facilitate office management.
Processed payroll biweekly using UltiPro.
Completed weekly and monthly reports required by corporation.
Worked with department heads to resolve employee conflicts.
Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
Maintained human resources information system and kept employee files up to date and accurate.
Supported employee relations, cultivating retention with welcoming and inclusive work culture.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
New hire orientations and planning.
Conducted new employee onboarding and provided ongoing orientation training.
Handled employee inquiries and complaints regarding policy and benefits issues.
Evaluated timecards for accuracy on regular and overtime hours.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Responsible for I9 and E-Verify.
Maintained strict confidentiality of all payroll information and records.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Resolved payroll discrepancies quickly and successfully.
Created new hire and termination documents for payroll.
Uploaded time records into computer system and adjusted to create accurate database for payroll processing function.
Challenger Process Systems - Human Resources Generalist
Whitehouse, TX 09/2014 - 10/2015
Responsible for recruiting skilled trades such as welders, fitters, and professionals and their training, development, and compensation.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Briefed job applicants regarding responsibilities, benefits, and schedules to provide information regarding job specifications and logistics.
Developed and coordinated employee training programs to improve productivity and performance.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave, and employee assistance.
Managed payroll processing and benefits to compensate employees for service rendered.
Tracked employee vacation, sickness, and personal time.
Reconciled payroll discrepancies and responded to inquiries from employees.
Completed payroll accurately and timely to meet employee expectations.
Coached and counseled managers and employees
Prepared reports by collecting, analyzing, and summarizing data and trends such as employee healthcare choices.
Lead Wellness Committee and created the company health and wellness newsletter, and organized events such as the company Christmas party.
Maintained knowledge of IRS regulations
Audited employee timesheets for hours worked and accuracy.
Prepared payroll related journal entries for period-end
Responsible for E-Verify and I9.
Signal International - Payroll Specialist
11/2006 - 04/2008
Processed Payroll for MS and TX Production 3000+ employees through ADP
Responsible for bank funding requirements for payroll account (approximately 1 million dollars a week)
Maintained accurate payroll records and employee files including manual check log.
Responsible for E-Verify and I9.
Timely review and sign off on all required payroll and state tax reconciliations.
Ensured compliance with applicable federal, state, and local regulatory reporting requirements and guidelines; ensured reports are accurate and disbursed in a timely manner.
Ensured accurate benefit deductions and record keeping.
Processed correct garnishment calculations and compliance, deductions, and vacation/sick accruals.
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