Pharmacy Technician Service Representative
Resume:
Regena Boyd
Flatgap, KY *****
*************@*****.***
Work Experience
Customer Service Representative
RQ,LLC - Dexter, MI
July 2023 to September 2023
Answer phones, fill out orders in File Maker Pro, receive and send emails in Outlook, answered chat in Pure Chat
Public Records Researcher
DLM Consulting Services, LLC
July 2016 to May 2023
Experience with Word and Excel and data entry. Researched Federal, State and Judgement Liens, communication with public through phone and email, typing, organization skills this was a contract job I worked independently from home
Certified Pharmacy Technician (CPhT)
Medzone Pharmacy - Prestonsburg, KY
1998 to 2011
Assisted pharmacist filling prescriptions, did prior authorizations for Medicaid, durable medical billing for Medicare, billed insurances, assisted patients understanding their EOB from insurance, assisted customers in person and on calls
Pharmacy Technician
Broadway Clinic Parmacy - Paintsville, KY
1994 to 1998
Assisted pharmacist in filling prescriptions and running computer, did prior authorizations with Medicaid and third part insurance, packaged medication for local assisted living home and delivered to home, ran computer when we had substitute pharmacists, assisted patients Medical Assistant/Receptionist
Dr Kamaljeet Vidwan, Pediatrician - Paintsville, KY 1992 to 1994
Escorted patients to exam rooms, took blood pressure, temperatures, pulse, scheduled patient appointments, billed insurances
Unit Secretary
Paul B. Hall Regional Medical Center - Paintsville, KY 1988 to 1991
Worked on med/ Surg floor, Answered phones, filled out X-ray, lab, physical therapy orders, took dr orders off all patient charts, answered calls from drs, scheduled ambulances when patient was being transferred to different facilities, worked code blues,
Education
High school diploma
Johnson Central High School - Paintsville, KY
August 1974 to Present
Skills
• Pharmacy Technician Experience (10+ years)
• Medical Billing (10+ years)
• Medical Terminology (10+ years)
• Insurance Verification (10+ years)
• Hospital Experience (4 years)
• Medical Scheduling (3 years)
• Medical Office Experience (5 years)
• Computer Operation (10+ years)
• FileMaker
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