Customer Service Front Desk
Resume:
KIMBERLY ROBERSION
Information
Cumming, GA *****
********************@*****.***
My name is Kimberly Robersion i am 27 years old. I currently work full time as a front desk receptionist and office manager at a physical therapy office. I have been with this company going on 4 years. I am looking for a better opportunity in a new environment. I am seeking full time. I am very outgoing and and extremely courageous. I am also a fast learner and willing to learn new abilities. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Cordinator
Atlanta Rehabilitation & Performance Center-Dawsonville, GA August 2023 to Present
Assistant Manager
Body Pros Physical Therapy-Cumming, GA
June 2019 to Present
• answer phones
• schedule appointments
• verify insurance
• make patient notes for workers comp
• take payments
• insurance authorizations
• help with patient exercises
• great customer service
• weekly numbers
• word doc
• call new referrals
• close batch out for the day and send to billing
• Microsoft Excel
• Microsoft Word
• Managed office
Front Desk Receptionist
Complete Family Eye Care-Cumming, GA
August 2018 to January 2020
• answer phones
• schedule patients
• take payments
• send claims for billing
• verify insurance
• computer skills
• made charts for patients
• pulled sample contacts for patients
• customer service
Front Desk Receptionist
CHASE Professionals-Conyers, GA
November 2017 to July 2018
• answered phones
• made appointments
• computer skills
• searched for employees for certain jobs
• called any new applicants
• placed people for work
• made charts for any new employees
• customer service
Casher/Customer Service
CVS Health Retail-Cumming, GA
January 2017 to October 2017
• worked the register
• answered the phone
• cleaned the store
• stocked merchandise
• took pics for passports
• checked inventory
• stuck the price tags on everything in the store for weekly sales
• customer service
Key Holder/Sales Associate
Bargain Hunt-Cumming, GA
January 2016 to February 2017
• open and closed the store
• took all cash from registers and made the nightly batch
• made deposits
• answered the phones
• help open the new store and put out all merchandise
• put new products on the floor everyday
• made new displays
• customer service
• cleaned store
• unloaded the merchandise truck every week
• managed associates
• over ride certain transactions
• computer skills
• word doc
• microsoft word
• used pulleys to pull out products from the back
• hung clothing
• organized store
server
Beef O' Brady's-Cumming, GA
February 2016 to June 2016
• customer service
• served food
• cleaned restaurant
• checked out customers
• closed store
Dollar General key holder
Dollar General-Cumming, GA
January 2014 to 2015
• worked the register
• answered the phone
• cleaned the store
• stocked merchandise
• took pics for passports
• checked inventory
• stuck the price tags on everything in the store for weekly sales
• customer service
Education
High school diploma or GED
Lanier Technical College - Cumming, GA
May 2016 to June 2016
Skills
• Front Desk
• Insurance Verification
• Computer Skills
• great customer service
• Organizational Skills
• Guest Services
• Medical Scheduling
• Medical Records
• Medical office experience
• Workers' Compensation
• Medical Receptionist
• Medical Billing
• Employee Orientation
• Microsoft Excel
• Organizational skills
• Microsoft Word
• Data entry
• Accounting
• Microsoft Office
• Typing
• Customer service
• Personal assistant experience
• Front desk
• Office management
• HIPAA
• Sales
• EMR systems
• Cash handling
• Communication skills
• Filing
Certifications and Licenses
Driver's License
February 2018 to February 2026
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