Business Operations Coral Springs

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DR. GETHO SAINT-SURIN

Coral Springs, FL 33071

754-***-**** ********@*****.***

MANAGEMENT ~ ADMINISTRATION ~ OPERATIONS

Highly accomplished management professional with a strong background in driving strategic direction, leading operations, and developing strong internal and external relationships throughout diverse organizations. Demonstrate ability to lead collaborative teams, providing hands-on leadership and support as needed. Offer excellent troubleshooting skills in providing viable solutions for problems arising within business operations. Exercise a high degree of independence and autonomy in setting the direction for business operations, staff development, and project implementation. Deliver sharp business acumen matched by adept analytical, communication, and interpersonal skills; instrumental in all facets of streamlining operations and instituting processes that dramatically increase revenues. Core competencies include:

• Visionary Leadership & Strategic Planning • Operations Management

• Communications & Negotiation • Relationship Development & Cultivation

• Motivating, Mentoring & Coaching • Full P&L / Budget Responsibility

• Business & Management Principles • Organizational Policies & Procedures PROFESSIONAL EXPERIENCE

TAX PREPARER 02/2010 – PRESENT

Tax Solutions – Fort Lauderdale, FL

• Developed and implemented tax planning strategies for high net worth individuals, resulting in a 15% reduction in tax liability and a 20% increase in client satisfaction.

• Conducted thorough research and analysis of tax laws and regulations to identify and maximize tax credits and deductions, resulting in a 25% increase in tax savings for clients.

• Provided expert guidance and advice to clients during IRS audits, resulting in a 90% success rate in resolving disputes and avoiding penalties.

• Prepared and filed individual, corporate, and partnership tax returns for 200+ clients, ensuring compliance with all tax laws and regulations and achieving a 99% accuracy rate. SKILLS & COMPETENCIES

• Tax planning and strategy development

• Tax law research and analysis

• Tax credit and deduction maximization

• IRS audit guidance and support

• Corporate tax return preparation and filing

• Client relationship management

• Tax compliance advice

• Individual and partnership tax return preparation

• Tax projections and forecasting

• Knowledge of current tax laws and regulations

• Attention to detail and accuracy.

• Time management and organization

• Strong communication and interpersonal skills

• Problem-solving and critical thinking

• Adaptability and ability to stay current with

industry changes.

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Professional Experience Continued

DIRECTOR, 2020 - PRESENT

HOME IMPROVEMENT BROWARD, INC. – Coral Springs, FL

• Create and maintain a work schedule with project goals in mind

• Hire, train, supervise, and assign tasks to crew members

• Guarantee all safety precautions and quality standards are followed on work sites

• Ensure all work projects stay on schedule, remain within the budget, and are completed successfully

• Calculate productivity rates and report project status to supervisors

• Read project plans, drawings, specifications, and blueprints

• Create and manage schedules and monitor attendance of the crew

• Delegate responsibilities and tasks to crew members, contractors, and other workers according to priorities and plans

• Emphasize safe use of all tools and equipment and enforce the proper use of safety gear, like helmets and goggles

• Manage employees to ensure the project is kept on schedule DIRECTOR, 2020 - PRESENT

Quixperts Handyman Services, Inc. – Plantation, FL Manage, plans, directs, and oversees the activities of employees engaged in handyman services, installation, and repair of structures and fixtures. Ensures goals are accomplished and deadlines are met. Enforces a strong focus on quality and safety standards.

DIRECTOR OF MARKETING AND ADVERTISING, 2010 - 2020 LOCAL CREATIVE MARKETING, INC. – Sunrise, FL

Manage of Digital & Social Media Marketing leads an aggressive yet balanced approach to driving engagement and traffic. Leveraging the efficiency of digital and social channels, have a passion for delivering results, driven by continual testing of new tactics. Strong strategic project management with both individual contribution and management/selection of agencies for support, where applicable. Oversee brand website, email member contact strategy/calendar and program management, marketing campaign development/implementation, competitive activity and inbound/outbound digital strategies. Report to VP of Marketing to develop strategy.

• Knowledge of Web Marketing, Social Media, and Search Engine Marketing (both organic and paid)

• Deep familiarity with Web platforms, Social and Community Platforms, Analytics tools and engines, Globalization technologies.

• Experience leading globalization teams, and translation services

• Strong process and workflow design skills

• International marketing experience

• Exceptional ability to lead, influence and work across organizational boundaries with a strong track record building excellent relationships with a broad range of peers and executives

• Have a background and significant experience in a channel-oriented, enterprise software company

• Technical and analytical – IT, Web development or engineering experience a plus

• Agile and able to adapt quickly, operating in a high growth business Selected accomplishments:

• Introduced new marketing and advertising methods

• Increased annual company revenue by 37%.

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Professional Experience Continued

CHIEF EXECUTIVE OFFICER & PRESIDENT, 2002 - 2010

SAPIBON, INC. – Fort Lauderdale, FL

Manage all facets of operations and strategic planning for leading personalization Web portal featuring world-class search, content, and functionality. Provide inspired leadership both to employees and customers in an effort to develop and nurture a dynamic organizational culture that embraces growth, accountability for results, operational efficiency, and creative thinking. Demonstrate outstanding strengths in hiring, motivating, mentoring, retaining, and developing relationships. Report directly to Board of Directors.

Selected accomplishments:

• Created a more responsive and market-driven organization resulting in increased sales from $3 million to $40 million in five years..

• Substantially improved productivity while reducing staffing and operational cost by 29%. PRESIDENT, 2001 - 2004

MONEY STORE CENTER, INC. – Lauderhill, FL

Carried out full-scope responsibilities associated with implementing strategic goals and objectives for loan servicing company. Worked in conjunction with chair to enable Board to fulfill its governance function. Ensured organization’s philosophy, mission, strategy, and annual goals and objectives were fulfilled. Served as liaison between Board and staff. Directed the design, marketing, promotion, delivery, and quality of programs. Participated in development and administration of annual budget for Board approval. Managed company’s resources within budget and governing regulations. Developed and implemented staff policies and procedures. Presented company’s programs, products, and services in a strong and positive manner to stakeholders. Oversaw fundraising planning and implementation. Selected accomplishments:

• Championed strategic and efficient restructuring efforts to returned company to high profitability.

• Increased annual company revenue by 37%.

DIRECTOR, 1997 - 2001

GEE SDA, INC. – Tamarac, FL

Directed in-house workforce of 300 employees for lending institutions. Ensured a steady flow of applications by consistently contacting major financial and lending institution customers or potential customers. Set up and maintained correspondent customer relationships with financial and other lending institutions to sell and utilize Argent products and services. Developed and delivered presentations to new loan sources. Advised clients regarding Argent loan programs, rates, and policies. Acted as liaison between clients and Argent loan processing staff. Submitted to management timely production pipeline reports and projections.

Selected accomplishments:

• Implemented effective time management procedures that increased productivity by 400% over three years.

• Created a contact database for the fledgling record label, providing a low-cost means to market to industry players and build brand awareness.

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Professional Experience Continued

DIRECTOR, 1990 - 1997

GTS LENDING, CORP. – Lauderhill, FL

Developed, implemented, and managed lending functions for lending institutions. Directed administration of consumer lending operations within established policy. Identified and recruited experienced mortgage lending professionals. Motivated, coached, and mentored loan originators. Coordinated and implemented promotional activities. Drove profit and growth goals with full P&L responsibility. Developed a keen understanding and working knowledge of underwriting guidelines, programs, policies, procedures, and database management systems. Built and maintained highly effective relationships critical to internal and external affiliations. Created and managed pipeline for referrals through builders, realtors, and diverse partners. Selected accomplishments:

• Played an instrumental role in the complete turnaround of underperforming sales team; set higher expectations and instituted individual team member accountability resulting in 450% revenue.

• Introduced new methods for reporting, budget projections, and competitive sales analysis, forming the basis for sales training company-wide.

EDUCATION & TRAINING

Doctorate Degree in Business and Finance

Doctorate Degree in Computer Resources and Information Management Master’s Degree in Business Administration

Master’s Degree in Computer Network Engineering

Bachelor’s Degree in Business Administration

Certifications:

A+ Certified ~ Network + Certification ~ MCSE + Internet Affiliations:

PRESIDENT, 2004 – Present ~ NATIONAL LEAGUE SOCCER (NLS) DIRECTOR, 2002 – 2004 ~ INTER-CARRIBBEAN SOCCER ASSOCIATION

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