IT technician
Resume:
Mikah Dixon
719-***-**** ******************@*****.*** www.linkedin.com/in/mikah-dixon
https://www.credly.com/users/mikah-dixon http://www.mikahdixon.com US Citizen Transitioning from over three years of experience in distribution at Amazon to a career in IT, with hands-on experience in server management and networking. A team player who is passionate about continuous learning, currently expanding skills through projects and certifications. Certifications
CompTIA A+ 08/14/2023
Projects and Homelab
Home Lab: Website Server June 2024
● Built a server to host a resume website. www.mikahdixon.com
● Gained practical experience with DNS configurations such as A and URL redirect records.
● Demonstrated proficiency in web technologies such as HTTP, HTML, and CSS.
● This website showcases additional projects and technical skills. Experience
Amazon Sortation Operative December 2020 - Present
● Ensure accurate sorting, packaging, and shipping of products with a high level of detail.
● Collaborate with the team in a fast-paced environment to fulfill orders efficiently.
● Consistently meeting and exceeding productivity targets.
● Actively contribute to process improvement discussions, resulting in increased efficiency and streamlined operations
Domino’s Insider February 2020 - December 2020
● Deescalated upset customer interactions, resolving issues with their orders and ensuring customer satisfaction
● Managed cash transactions and maintained accountability for monetary transactions.
● Developed strong time management skills by coordinating customer orders
● Collaborated with team members to ensure accurate and fast order preparation during peak hours. Skills
● Communication
● Customer Service
● Strong writing skills
● Project management
● Software troubleshooting
Education Widefield High School - Diploma, May 2021
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