Data Entry Office Assistant
Resume:
ARIANA CASANOVA
Office Assistant
Driven front desk assistant and customer service specialist with sixteen years of experience working with customers and providing insightful product knowledge. Gifted communicator with strong skills in data input, mentoring, and conflict resolution.
Experience
Front Office Assistant - April 2017 to June 2024
Los Alamitos Unified School District-Los Alamitos, CA School Clerk performed a variety of office support tasks in-person for administrators in APS including answering telephones, filing, copying, posting, data entry, typing, and word processing. -Maintained accurate and up to date permanent records and attendance reports. • Scheduled appointments, meetings, and conference times when appropriate for teachers, counselors, and principals. • Drafts document formats and types forms, letters, reports, memos, contracts and requisitions. Executed automated data entry assignments. • Receives, sorts and distributes incoming mail.
Call Center Representative - December 2012 to April 2017 Keen Healthcare-Long Beach, CA
Perform clerical and administrative functions in order to drive company success. Draft correspondences and other formal documents. Plan and schedule appointments, vents and Greet and assist onsite guests. Answer inbound telephone calls, and outbound. Develop and implement organized filing systems Perform all other office tasks
Front Office Coordinator - August 2007 to November 2012 Vista Del Mar Senior Living - Long Beach, CA
Assists with other related clerical duties such as photocopying, faxing, filing and collating. Assists in the ordering, receiving, stocking and distribution of office supplies. Greeted and directed visitors. Maintain security by following procedures; monitoring sign in book. Maintain safe and tidy reception area. Documents and communicates daily actions in Reception log. Maintain current and up to date resident census including contact information, adding and/or removing information as needed. Answer all incoming calls and take messages or transfer to the appropriate department/voicemail box. Received sorts and forwards incoming mail
Education
Long Beach City College - Long Beach, CA
A.A Child Development 2011 to 2015
************@*****.***
1832 E Carson St
Long Beach CA 90807
United States
Skills
• Call center (10+ years)
• Typing (10+ years)
• Customer Service
• Administrative Experience
• Outbound Sales
• Technical Support
• Upselling
• Typing- Data entry
• Technical support - Word Processing
• Customer service
• Order entry
• Outbound sales
• Translation
• Sales
• Cold calling
• Loan processing
• Customer support - Bilingual
• Front desk
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