Business Analyst Systems

Gene Remache

*********@*****.*** www.linkedin.com/in/generemache 908-***-****

Business and Systems Analyst Professional

Strong Analyst with over 10 years of experience with in-depth knowledge of SDLC and Agile methodologies for projects in health care, banking, finance and telecommunication applications. Strong project management, technical and problem solving skills as well as extensive skills in technical/business writing (Elicitation, Analysis, Validation, and Documentation of BRD/FRD/Test Plans). Excellent communication, analytical, interpersonal and presentation skills used in JAD sessions and meetings. Experienced in legacy systems integration/automation, web-based applications as well as data modeling of Relational Databases, including extensive use of SQL queries.

Professional Experience

Sr. Business Analyst

Syneos Health January 2022 – July 2024

Led business requirements sessions with development teams.

Drove QA testing and verified deployment of technology solutions in our CRM system.

Documented and captured requirements in user stories within our Jira framework.

Responded to user requests for data and provided reporting needs from our Salesforce environment.

Supported multiples projects, some related to external client services and others involving cross functional teams.

Sr. Business Analyst

Millennium Systems International June 2016 – October 2021

Documented business and system requirements for development teams.

Elicited requirements and acted as IT liaison between Product owner and development teams.

Drove agile development sprints, created process flows and scenarios for testing purposes.

Coordinated adherence to scrum practices, reviewed and resolved gaps in requirements.

Maintained sprint backlogs and recommended priorities, using tools such as SQL Server, VSTS, Sharepoint, Aha.

Conducted testing against acceptance criteria and collaborated with QA team in creating test cases.

Sr. Business Analyst

BANK OF AMERICA October 2015 – February 2016

Provided business analysis, testing and implementation support for suite of Cognos based Operational Risk and Compliance reports.

Acted as IT liaison ensuring suitable source data is produced.

Drafted and evaluated business requirements (FRD/BRD) and worked with IT in providing best solutions.

Created requirements traceability and managed changes to the requirements by creating and maintaining Change Control documents.

Analyzed and mapped existing business processes for Operational Risk and Compliance department.

Worked closely with Business teams to standardize report formats.

Business Analyst

RUTGERS UNIVERSITY – RUCDR April 2015 – June 2015

Gathered and wrote requirements to support a LIMS (Lab Information Management System) environment with emphasis on CAP, cGMP, HIPAA, 21 CFR Part 11 compliance and other state and local regulations.

Conducted JAD sessions and interviews with office staff and science personnel to elicit business requirements and produce BRD/FRD.

Interacted with key stakeholders including Lab personnel and managers, researchers, partners, and clients.

Created requirements traceability and managed changes to the requirements by creating and maintaining Change Control documents.

Analyzed and tested authentication and security level of applications and systems that perform ordered patient tests, analyze, interpret, compile, and deliver clinical results to practitioners and/or external clients.

Developed training materials (SOP) and conducted system demos for the business users.

Systems Analyst

J KNIPPER AND COMPANY, INC. April 2014 – February 2015

Produce FRD containing: mock-ups for screens and reports, workflow diagrams, data mappings, functional/non-functional requirements and business rules

Analyzed, designed, and tested authentication and security level of applications and systems that deliver Drug Sample to medical practitioners.

Mapped and interpreted EDI (X12) data files and managed data retrieval and reporting using SQL queries.

Used Visio extensively to visualize business flows in various diagrams using UML notation.

Participated in the migration of several large Pharmaceutical clients purchased by Knipper.

Led an effort in mapping tools and functions residing on one platform (Siebel/Oracle) to another environment (Microsoft SQL Server).

Managed compliance aspects of applications migrating to Knipper, with State and Federal regulations (PDMA, cGMP, etc…) prior to deployment.

Systems Analyst

ADMINISTRATIVE OFFICE OF THE COURTS November 2010 – January 2014

Managed maintenance and enhancement of online and batch programs to support two major systems used by the Courts, ATS (Automated Traffic System) and ACS (Automated Complaint System).

Maintained systems and generated reports using SAS and complex SQL queries.

Produce FRD’s containing: mock-ups for screens and reports, workflow diagrams, data mappings, functional/non-functional requirements and business rules.

Trouble shooting of issues stemming from data security and correction of production data via SQL.

Collaborated with DBAs in defining user profiles and security access to relational database via online system.

Business Analyst

MEDCO HEALTH SOLUTIONS, INC. August 2007 – November 2010

Managed the successful integration of a large client, FEP (Federal Employee Program), within Medco systems.

Conducted JAD sessions with users, analysts, and managers to elicit business requirements in order

to produce BRD’s.

Provided analysis, gathered requirements documents and drafted FRD’s for developers on Claim Lifecycle, including data flow diagrams, mock up reports, and Data Interface Agreements.

Mapped data of various file formats, including EDI, XML, Excel, and CSV.

Supervised creation and execution of UAT cases in accordance to the Requirements Traceability Matrix and validation guidelines.

Participate in the weekly Development Status meetings to provide clarifications to the off-shore development team.

Systems Analyst

VERIZON WIRELESS October 2005 – August 2007

Participated in the Virtual Information System Integrated Online Network (VISION) Error Correction

team.

Researched issues stemming from the streamlining of billing applications.

Responsible for the analysis and drafting of technical requirements including FRD and UAT documents.

Managed troubleshooting, modification and testing of over 400 programs, including Change Control

Management.

Business Analyst

BANK OF NEW YORK August 2004 - October 2005

Elicited and wrote requirements to develop a mechanism to transfer data extracts from the

company’s accounting system (SGA, known as Strategic Global Accounting) using various technology tools.

Managed data in a controlled, relational Database environment, meant to provide audit activity.

Created batch/DB2 modules in an OS/MVS platform to extract and format client data on holdings,

cash transactions and non-cash transactions.

Performed user acceptance testing, developed plans and interacted with various stakeholders to

create test plans.

Sr. Programmer Analyst

MELLON BANK April 2001 - May 2004

Managed several applications and responsible for identifying and renovating legacy systems to convert

them into fully automated applications.

Gathered requirements, developed and supported various financial applications to service products such as

check history, escheatment and electronic delivery of statements.

Researched production issues and analyzed, designed and developped complex applications.

Re-engineered interface between mainframe warehousing and web front-end through DB2 stored procedures.

Performed unit testing, developed test scripts and performed integration testing on re-engineered applications

Interacted with the user community and management on daily issues.

Education

B.A. – Economics/English, University of Nice, France

Chubb Institute - Computer Programming - Logic, Problem Analysis, Cobol2, TSO/ISPF, Program Design, Structured Programming, MQ Series, OS/VS JCL, VSAM, IBM Utilities, EDI, CICS/IMS, DB2, Windows/Excel/Visio, HTML, JavaScript, Web Design, CGI Perl, SAS, SAP BW/BI, XML, Visual Basic, C++. Electronic signature, SWIFT, FX, Letter of Credit. Microsoft certified.

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