EDUCATION
SKILLS
Project Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
English
Sinhala
LANGUAGES
MOHAMED SAFWAN
BUTLER CERTIFIED TRAINER
CONTACT
**********@*****.***
WORK EXPERIENCE
PROFILE
Accomplished and skilled professional with 17+ years in restaurant operations management. Proficient in staff oversight, order expediting, and vendor relations. Proven track record of reducing operational costs. Seeking a position in a reputable company for increased responsibility, flexibility, and new challenges. Committed to upholding hospitality values, ensuring guest satisfaction, and driving operational efficiency and profitability. Strong communication skills and flair for attracting customers, boosting sales, and cultivating new business opportunities.
RESTAURANT SUPERVISOR 2022 - PRESENT
Oblu Select Sangeli, North Atool, Maldives
In this position, my key responsibilities include welcoming guests with high hospitality standards, implementing sales strategies to achieve departmental targets, ensuring compliance with SOP and standards through daily inspections. I oversee adherence to food and beverage hygiene policies, actively enforce guidelines, manage policy implementation, monitor staff performance, and contribute to performance reviews. Additionally, I collect client feedback for operational improvements and maintain close collaboration with various departments while monitoring inventory levels to ensure adequate restaurant supplies.
DIPLOMA IN HOSPITALITY
MANAGEMENT SYSTEM 2003
Ceylon Hotel School, Sri Lanka
G.C.E. ORDINARY LEVEL
EXAMINATION 2001
College Zahira College
Gampola, Sri Lanka
OBLUE
Sangeli
ASSISTANT RESTAURANT MANAGER 2019 - 2022
Asha's Contemporary Indian Cuisine, Qatar Asha's
RESTAURANT SUPERVISOR 2011 - 2015
St.Regis Saadiyat Island Resort, U.A.E
EXCUTIVE F&B AGENT 2009 - 2011
Qatar Airways Premium Terminal Dept.,
Qatar (1st Class & Business Class)
SENIOR WAITER 2008 - 2009
Hilton Hotel, Sri Lanka
PERSONAL DETAILS
PASSPORT NO :
N9135973
GENDER :
Male
NATIONALTY :
Sri Lankan
HOTELIER SKILLS
RESTAURANT SUPERVISOR 2006 - 2008
Grosvenor House, a Luxury Collection
Hotel, U.A.E
ROOM SERVICE SUPERVISOR 2006 - 2008
Le Royal Meridien Beach Resort and Spa,
U.A.E
POOL BAR SUPERVISOR 2003 - 2005
Jumeirah Beach Resort Hotel and Spa, U.A.E Jumeirahâ„¢ HOTELS & RESORTS Serving Cocktails
Serving Mocktails
Serving Wine
Serving Champagne
REFERENCE
Available Upon Request
EXTRA CURRICULAR ACTIVITIES
Completed Fire and Safety training / Leadership and Team Playing
Captain of School Football Team
A member of school Cricket Team
Played for National Level, SLSFA tournament in Malaysia, Thailand 2001 - 2002
Played for National Level Horlicks Cricket Tournament Played for First XI school team - tournaments Specialized for 6 a side cricket tournaments
AREAS OF
EXPERTISE
Inventory Management
Cost Effective Strategies
Safe Food Handling
Guest Relations
Stock Management
F&B Management
Leadership & Supervision
Quality Assurance
Hospitality Management
HACCP Standards
Hotel Management
Performance Evaluation
KEY COMPETENCIES
Excellent sense of responsibility through enthusiasm and commitment to work.
Driven by challenges, personal values and believes in team work.
Excellent analytical and time management skills.
Fully conversant with MS office suite and Guest Profile Program handling.
Utilizes marketing skills to upsell products that guests will enjoy.
Committed to creating a continuous improvement culture within a team and organization.
Ability to effectively prioritize and execute tasks in a high- pressure environment.
Dedicated to delivering the highest level of customer service possible.