Human Resources Employee Relations
Resume:
YVONNE
JONES-MULHOLLAND Yonkers, New York *****
**************@*****.***
Skills
Leadership & Management:
● Strategic Planning
● Decision Making
● Performance Management
● Employee Onboarding
● Project Management
Human Resources Expertise:
● Employee Relations
● Recruitment & Talent Acquisition
● Payroll Processing
● Benefits Administration
● Employment Law Compliance
Communication & Interpersonal:
● Interpersonal Communication
● Public Speaking
● Written Communication
● Conflict Resolution
● Team Building
Analytical & Problem Solving:
● Financial Management
● Payroll Auditing
● Attention to Detail
● Problem Solving Abilities
PROFESSIONAL EXPERIENCE
Assistant Executive Director
Atria Senior Living Ardsley, NY
January 2022 - March 2024
• Managed daily operations, including staff supervision and budget oversight.
• Recruited, hired, trained, and retained a diverse team of professionals.
• Enforced compliance with state and federal regulations across departments.
• Controlled labor costs using demand-based workflows, reducing costs.
• Organized company-wide events to enhance team building and organizational culture.
• Handled employee relations, ensuring prompt and effective resolution of issues.
• Facilitated staff training programs, enhancing career development opportunities.
• Managed payroll administration, ensuring timely and accurate processing. Human Resources Generalist/Director of Administrative Services Bristal Senior Living Armonk, NY
January 2022 - January 2023
• Payroll Administrator, ensuring timely and accurate processing.
• Maintained and updated employee records, ensuring compliance with regulations.
• Conducted orientation sessions and job skills training for new employees.
• Managed employee relations, including conflict resolution and disciplinary actions.
• Administered leave programs, ensuring compliance with applicable laws.
• Coordinated recruitment efforts, including job postings and interviews.
• Handled unemployment claims.
• Assisted with maintenance of resident records, letter and rate increase notices.
• Assisted Executive Director with administrative and clerical needs.
• Supervised receptionist.
• Handled billing and invoices, insurance carriers. Customer Service Manager
Island Auto Mall Freeport, NY
May 2020 - January 2022
• Trained and coached employees in customer service techniques.
• Oversaw store operations and maintained standards during director's absence.
• Built and maintained customer relationships, improving customer satisfaction. Sr. Specialist Talent Acquisition
Northwell Health Katonah, NY
January 2019 - March 2020
• Developed and implemented recruitment strategies to attract top talent.
• Maintained compliance with employment laws during the selection process.
• Coordinated background checks and reference verifications for candidates.
• Prepared offer letters and negotiated compensation packages. Sr. Human Resources Generalist
Westchester Health Katonah, NY
November 2015 - January 2019
• Advised senior executives on compensation and benefit plans.
• Maintained HRIS database with exhaustive employment information.
• Managed employee relations, including conflict resolution and disciplinary actions.
• Assisted with benefits administration and conducted employee onboarding. Education
Master of Business Administration (M.B.A.) - Business Administration, Human Resources Mercy College, Dobbs Ferry, NY
Graduated May 2019
Bachelor of Science (B.S.) - Business Administration, Human Resources Mercy College, Dobbs Ferry, NY
Graduated May 1998
Graduated Summa Cum Laude
SOFTWARE
Excel, PowerPoint, Publisher, Word, Access, PeopleSoft, Taleo, Talemetry, Outlook, Paylocity, ADP Payroll/HR, ReportSmith, Windows, Internet, Ceridian, ADP EV4, ADP Rapid Pay/and Lotus References available upon request
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