Patient Access Emergency Room
Resume:
Ebonee Tyson
Hammond, IN *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Patient Access Rep/Emergency Room
Advocate Aurora Health - Chicago, IL
June 2022 to Present
• Arrived and updated patient's demographics into epic system upon arriving in emergency room.
• Verified insurance eligibility,scanned insurance cards and identification under proper documents section in epic.
• Went over and received signature for HIPAA guidelines and consent to treat forms.
• Collected co-payments and outstanding self pay balances.
• Placed families in consultation room while waiting on critical family members.
• Assisted funeral homes when arrive to pick up bodies from morgue by having them fill out proper documents.
• Obtaining signatures for Medicare and non Medicare observation admits.
• Going up to patient's rooms to obtain missing signatures. Patient Access Coordinator
Loyola Medicine - Maywood, IL
January 2022 to June 2022
• Scheduled inbound calls for cardiology and cancer patient's
• Verified and updated demographics in epic system.
• Sent telephone encounters and in baskets in physician's nurse pools.
• Scheduled and linked active orders,referrals to appropriate test or specialist.
• Answered over 300 inbound and made outbound calls a day.
• Scheduled cancer patient's for chemo and infusion treatments.
• Scheduled screening and diagnostic mammograms,urology,uro/oncology,gyne/oncology,hematology and oncology appointments.
• Called patient's to schedule their appointments for transplants including kidney,liver and heart. Patient Service Specialist
PRESENCE HEALTH/AMITA - Chicago, IL
December 2011 to November 2021
• Greeted and arrived patient's in Medical Manager system which transitioned to epic system.
• Verified updated demographics and insurance eligibility.
• Collected co-pays and outstanding balances.
• Scanned identification, insurance cards and updated hippa consents into system.
• Maintained a clean and sanitized work area and waiting room.
• Cleaned and roomed patient's for doctor.
• Called and faxed prescriptions to pharmacy.
• Scheduled return appointments.
• Called hospital for preauthorizations for patient's procedures.
• Ordered office supplies.
• Scheduled office lunches with drug reps.
• Scheduled doctors travel arrangements and meetings.
• Input procedure codes into AS400 system.
• Balanced out cash drawers and put money in safe for courier.
• Called patient's that no showed to reschedule them. Front Office Coordinator
Taylor Medical - Chicago, IL
May 2006 to November 2011
• Maintained and updated patient health information in e- clinical works system.
• Scheduled doctor's travel arrangements.
• Called hospital for preauthorizations for patient's to see specialist and or certain imaging's and test.
• Answered phone calls and took messages for doctors after hours call backs.
• Performed clerical duties including refilling supplies,calling maintenance for repairs or I T for computer and office equipment repairs.
• Input procedure codes into AS400 system.
Education
Diploma
Waukegan High School
Skills
• billing (6 years)
• Epic (10+ years)
• faxing (7 years) (10+ years)
• filing (10+ years)
• scanning (10+ years)
• Scheduling (10+ years)
• 10 key calculator (10+ years)
• Call Center (10+ years)
• Customer Service (10+ years)
• Front Desk (8 years)
• Front Office (8 years) (10+ years)
• Hospital (9 years)
• Excel (10+ years)
• Data Entry (10+ years)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Cash Handling (4 years) (9 years)
• Retail Sales (4 years)
• Computer Literacy (10+ years)
• Microsoft Outlook (8 years)
• Office Experience (10+ years)
• CPT Coding (5 years)
• ICD-9 (5 years)
• Insurance Verification (8 years)
• Medical Billing (6 years)
• ICD-10 (5 years)
• Triage (8 years)
• Medical Scheduling (10+ years)
• Medical Coding (8 years)
• Medical Office Experience (10+ years)
• Patient Care (10+ years)
• HIPAA (10+ years)
• Vital Signs (8 years)
• Transcription (4 years)
• ICD Coding (5 years)
• Phone Etiquette (10+ years)
• Customer Service (10+ years)
• Typing (10+ years)
• Medical Receptionist (10+ years)
• Multi-line phone systems (10+ years)
• eClinicalWorks (9 years)
• Microsoft Powerpoint
• QuickBooks
• Front desk
• Data collection
• Microsoft Excel (10+ years)
• Benefits administration
• Microsoft Outlook
• Clerical Experience
• Cerner
• Laboratory Experience
• Schedule management
• Leadership
• English
• Medical records
• Managed care
• Computer literacy
• Computer skills
• Administrative experience
• Patient monitoring (8 years)
• eClinicalWorks (9 years)
• Athenahealth (8 years)
• Medical terminology (10+ years)
• Index faxes (4 years)
• Central Scheduling (3 years)
• Emergency Room Registrar (7 years)
• OR Scheduler (6 years)
• Word processing
• Documentation review
• Intake (8 years)
• Banking (4 years)
• Cash handling (4 years)
• Check processing (4 years)
• Communication skills
• Time management
• EMR Systems
• Hospital experience
• EHR systems
Languages
• English - Expert
Assessments
Written communication — Familiar
July 2020
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Scheduling — Familiar
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Data entry: Accuracy — Proficient
November 2019
Entering data quickly and accurately
Full results: Proficient
Electronic health records: Best practices — Familiar April 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Attention to detail — Completed
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Verbal Communication — Proficient
December 2019
Speaking clearly, correctly, and concisely.
Full results: Proficient
Data entry: Attention to detail — Proficient
October 2019
Maintaining data integrity by detecting errors.
Full results: Proficient
Work style: Reliability — Highly Proficient
October 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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