Customer Service Data Entry

Sade Kistow-Gaskin

# *** ******** **** ******** *******

Cunupia

Contact # ***- **** /***-****

********@*******.***

Education:

CTS Collage of Business and Computer Science Ltd.

Association of Business Executives (ABE)

Management Information Systems (Level4 pursuing)

Chaguanas Senior Comprehensive 2006-2008

CXC o’levels,

Mechanical Engineering

English

Physics

Mathematics

Technical Drawing

Chaguanas Junior Secondary 2003 – 2006

Trinizuela Technical & Vocational College 2007-2009

OSHA 30-Hour General Industry Out Reach Training Programme

City & Guilds Skills Certificate in Health & Safety

BorderCom International Business and Technology Learning Centre

CompTIA A+ (Completed)

Skills and Attributes

Strong interpersonal skills

Strong verbal and written communication skills

Proficient in Microsoft office suite

Good analytical skills

Excellent customer service skills

Work Experience

Sacha Cosmetics (Data Entry Clerk E- Commerce – (3 Months)

Monthly & Daily sales Reports

Execute online PayPal transactions

International Online Customer Service Response

Daily Maintenance of Online Orders

Generating & Dispatching Online Orders for International Shipping

Creating DHL Invoices & Dispatch Sheets Locally, for International YouTube Bloggers.

External Inventory for Image Centres Locally.

Ministry of Public Utilities (Clerical Assistant - 2010-2015)

Pension and Leave

NIS Contributions for postal and printery workers

Job Letters

Calculation of Vacation, Personal Leave and Sick Leave for contract workers

Switch Board Operating

Filing

Maintain fixed asset register

Dispatch correspondents to ministries

Typing memorandums

Internal and External registry keeping

Information Desk ( customer service relief)

Data entry

Ramps Logistics Limited (Account Manager 6 Months)

Maintenance of MI Trinindad, Schlumberger &Smith Bit Shipments

Compilations of bills

Preparation Container Letter,CES1 & POD

Asycuda Draw down

Knowledge of NAVIS & Magaya

Preparation of TTBS

Preparation of payment coversheet(figures)

Maintaining a good business relationship with client

Organising transport

Obtaining ETA & Deliveries

Requesting payments to clear cargo.

Angostura Limited (Promoter/Merchandiser 4 Months part time)

Replenishing and Maintaining product show case

Weekly stock report of location

Insure product pricing is visible

Product knowledge

Customer Service

Columbus Communications T&T (Flow) (CSR for the Eastern Caribbean 2016

Sales

Trouble Shooting (Internet,Telephone,Cable)

Telephone Etiquette

Reports

Technician Scheduling

Caribbean Bottlers Limited Merchandiser (2019-2020)

Stock Taking

Shelf Replenishment

Customer Service

Date Rotation

RHS In Store Merchandiser (2020-2021)

Stock Taking

Shelf Replenishment

Customer Service

Date Rotation

Special Interests

Interacting with the public.

Information Technology

Land preservation

References:

Sindy-Ann Baraza

Coordinator

NEDCO

Contact: 1-868-***-****

Joylind Joseph

Auditor

Ministry of Finance and the Economy

Contact: 1-868-***-****

Contact this candidate