Property Manager

V A L L I N E R M A Y HAM

**** **** ** · Tallahassee · FL 32304

Cell: 941-***-**** Email: *******@*****.***

QUALIFICATIONS

20+ years of Property Management experience

80% Renewal Rate

NOI financials

Maintain occupancy goals of 98%

Mentor to other Property Managers

Month-end close-out reporting

Maintain delinquency under 2%

Creative writing and communication skills

Strong training skills with the ability to motivate my team

Capital Budget Analysis

Construction renovations, Refi and property sale experienced EXPERIENCE

9/2023-Present ResProp Management Sarasota, FL

Property Manager – Greenway Apartments 130 units

Property Manager – The Riley Apartments 136 units

Delinquency goals are met monthly between 1% - 2% as required.

Maintaining occupancy goals of 98% or higher monthly.

Consistently stays within the budget variance monthly.

Meets monthly NOI expectations while undergoing a Refi.

Hosts monthly renewal parties, Breakfast on the Go, and other related resident activities and provides newsletters.

I added an on-site security team to assist my residents in feeling safe.

Generated more revenue by adding reserved parking spaces.

Shopped all comps for effective rental pricing strategies. 6/2015-8/2023 The Place Tampa, FL

Property Manager – Office Space Rentals

Negotiated and managed short and long-term leases.

Located qualified tenants to rent the facility's office space.

Processed applications, verified rental history, and reviewed references.

Collected initial deposits and monthly rental payments.

Managed work order requests, complaints, and retention cases.

Provided monthly statements reflecting profit/loss details.

Contributed to gross revenue of $450,000 for two consecutive years during the pandemic.

Enforced local laws and regulations as needed.

Executed a targeted marketing campaign, resulting in a 70% increase in new tenant acquisitions.

4/2014-5/2015 Continental Properties Bradenton, FL Assistant Manager – Springs at Braden River 131 units

Collected rental payments while handling all delinquent accounts.

Processed rental payments, invoices, and payroll.

Provided notices regarding balances due, resident retention, lease violations, and more.

Conducted monthly community events for all residents.

Communicated with vendors regarding turnkey for apartment turnovers.

Performed month-end close-out duties, NOI financials, and reporting.

Managed an office of 6 employees.

8/2013-2/2014 Rental Marketing Solutions, LLC St. Petersburg, FL Operations and Marketing Manager for Real Estate Firm

Processed payrolls for all sales agents and administrative staff

(bonus/commissions).

Managed 5 email accounts and responded to all rental inquiries daily.

Processed new hire paperwork for all agents.

Toured property rentals and performed move-in tasks.

Programmed phones and set up workstations for new agents.

Handled tenant-related issues as needed.

Created website and maintained updates as needed. 8/2010-8/2013 Landmark Apartment Trust, LLC Clearwater, FL Promoted Property Manager – Landmark at Savoy Square 182 units

Supervised an office staff of 6 employees and processed payroll.

Maintained Capital Expense Logs daily.

Consistently met NOI financial requirements monthly.

Processed SODA’s, move-ins, move-outs and forwarded files to collections.

Processed Month-End Close-Out financials, balance sheet, AR/AP monthly.

Maintained monthly renewal parties, Continental Breakfast, Adult Bingo, and other residential activities.

Handled all resident retention with integrity and respect for all residents. 8/2009-8/2010 Landmark Apartment Trust, LLC Stone Mountain, GA Assistant Manager - Landmark at Mountain View 989 units

Managed a staff of 21 employees (maintenance and leasing).

Maintained occupancy of 95% and above with a consistent closing ratio of 1% - 2% in delinquency.

Primary recorder of income and expense operations.

Posted rent, made daily deposits, and processed payroll for staff.

Promptly posted and updated all cash/budget items, evictions, move- ins/outs, and attended monthly meetings with the owner and Regional Mgr. proving updates of the property’s success.

Processed SODA’s and forwarded files to collections.

Monitored and maintained budget analysis.

Responded to all resident complaints in a prompt, courteous, and efficient manner.

3/2007–7/2009 Riverstone Residential Group Atlanta, GA Assistant Manager - Auburn Glenn Apartments 214 units

Prepared monthly financial reports for internal review by the Regional Manager in Yardi 6.0.

Processed all payables while monitoring the operating budget throughout the month.

Processed payroll with commission and bonus sheets attached.

Reconciled all prepaids, accounts receivable, deferred revenue, and liability accounts for each resident.

Processed move-ins, move-outs, deposit accounting, lease renewals, rent letters, evictions and month-end close-outs, financial reporting, and balance sheets.

Conducted monthly meetings with the staff to ensure policies, procedures, and goals were being met in a spirit of excellence. 1/2004–2/2005 Carter Haston LLC Stone Mountain, GA Assistant Manager - Emerald Ridge Apartments 301 units

Processed all move-ins, move-outs, deposit accounting, lease renewals, rent letters, evictions, and month-end close-outs.

Prepared and entered journal entries for all resident ledgers.

Prepared balance sheets for account reconciliations.

Processed P/L's during close-out and variance analysis.

Handled all resident retention issues while executing precise judgments for each problem.

Processed payroll and handled all accounts receivables/payables transactions. 1/2002–1/2004 Brencor Asset Management, LLC Smyrna, GA Promoted Leasing Manager – Hickory Lake Apartments 726 units

Managed staff of 4 leasing agents, reviewed and approved files.

Provided rental requirements and tours for rental prospects.

Processed rental applications and verified employment.

Drafted and sent violation notices to residents.

Marketed to neighborhood stores.

Processed renewals as needed.

EDUCATION

1999–2001 Harold Washington College Chicago, IL

Associate Degree in Computer Information Systems

Graduated with honors.

HTML Certified

SOFTWARE EXPERIENCE

Proficient in Microsoft Office Suite 98, 2000, and Windows XP Home Edition

Paychex, ADP, HR Payroll, Ceridian Dayforce

Tax Credit Experience, Section 8, HUD

Yardi 5.0 & 6.0, One Site, AMSI, EPO, ResMan

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