Customer Service Store Manager

DB

DEBRA BEDOCS

***********@*****.*** 731-***-**** Medina, TN 38355

Summary

Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Skills

Employee Training

Budget Administration

Supply Ordering

Store Merchandising

Talent Recruitment

Operations Management

Promotional planning

Payroll Management

Customer Service Management Team Development

Experience

Camping World Jackson, TN Store Manager

04/2024 - Current

Kenton Foods Fayetteville, AL Store Manager

01/2022 - 04/2024

Retail Inventory Management

Operational budgeting

Store operations oversight

Team Building and Leadership

Relationship building and management

Retail Merchandise Quality Standards

Store Opening and Closing

Staff Management

Process Improvements

Developed strategies to maximize sales and profitability. Monitored inventory levels and placed orders to restock shelves. Maintained accurate records of employee

performance reviews. Organized promotional events to increase product awareness. Established customer service standards and monitored staff compliance. Recruited, trained and supervised new employees.

Conducted daily store operations, including opening and closing procedures and cash handling.

Enhanced customer satisfaction and store operations through relationship building and daily problem-solving. Delegated work to staff, setting priorities and goals. Established customer service standards and monitored staff compliance. Assessed operational efficiency of the store's departments. Managed daily banking activities such as deposits and withdrawals. Conducted daily store

operations, including opening and closing procedures and cash handling.

Managed inventory tracking and physical inventory counts to minimize loss.

Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Food Giant Medina, TN Store Manager

02/2017 - 03/2021

Ruler Sikeston, MO

Store Manager

05/2015 - 06/2017

Education and Training

South Side High Jackson, TN

Activities and Honors

Built relationships with key customers and stakeholders to grow business networks and locate new opportunities. Evaluated store performance and incorporated feedback to implement improvement plans.

Updated and maintained store signage and displays. Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Oversaw inventory management through cycle counts, audits and shrinkage control.

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize

shrinkage.

Developed relationships with suppliers to negotiate better prices.

Updated POS system with new products and promotional offers. Performed regular price checks to ensure competitive pricing. Recruited, trained and supervised new employees. Managed inventory tracking and physical inventory counts to minimize loss.

Preserved product quality by maintaining stockrooms and disposing of damaged items.

Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Trained and mentored associates to teach daily tasks and procedures.

I love the outdoors . I enjoy walking, and running. I also, love to travel if I get a chance too. I am also very involved in any church activities.

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