Customer Service Data Entry
Resume:
Donaldy Alexandre
New Carrollton, MD 20784
Cell # 301-***-****
Objective:
To obtain a position in the service industry with emphasis on providing professional customer services, leadership and management utilizing more than 5years of customer service experience.
Abilities:
Customer Service Excellent written, Excellent Organizational skills, Data Entry skills, Personnel Transaction, Filling and verbal communication skills.
Extremely productive in high volume, high stress, environments. Interpret a variety of technical information.
Creating Schedule, making and receiving calls. Making decisions based on military guidelines and regulations. Process daily, weekly and monthly reports (30,60,90 days)
Human Resource in charge of 200 Soldiers from the Warrior transition Unit out of Concord MA for 3 years.
As A QA Tech I’ve tested products, processed to establish functionality and effectiveness designed, developed and reviewed test process documented results and observations after inspections and audits.
Experience:
Protective Security Officer
Omniplex International Armed Security (NAC) Washington, DC May 2017 - Oct 2019
3801 Nebraska Ave, NW DC Phone# 631-***-**** SGT Hammed Massaley
Patrol surrounding area
Screen vendors, visitors, employees and their vehicles entering federal facility
Omniplex International Armed Security (TSA) Arlington, VA Dec 2015 - May 2017
601 12th Street, Arlington VA Phone# 866-***-**** Lt. Toney
Patrol surrounding area
Screen vendors, visitors, employees and their vehicles entering federal facility
Triton Security Inc (unarmed security) Bethesda, MD May 2014 – Dec 2015
5225 Pooks Hill Rd, Bethesda MD 20814
Phone# 703-***-**** Supervisor Jason Norris
Provide unarmed security to residents living at the Promenade Apartment
Military Service
United States Army National Guard out of Catonsville, MD Aug 2014 – Apr 2018
310 Mellor Ave, Catonsville MD 21228 Phone# 410-***-**** SFC Jeffers
Creating Schedule, making and receiving calls. Making decisions based on military guidelines and regulations. Process daily, weekly and monthly reports (30,60,90 days)
United States Army National Guard out of New Windsor, NY Dec 2012 – Aug 2014
610 Raz Ave, New Windsor NY 12553 Phone# 845-***-****
Creating Schedule, making and receiving calls. Making decisions based on military guidelines and regulations. Process daily, weekly and monthly reports (30,60,90 days)
Provide transportation to Soldiers to training
United States Army National Guard out of Reading, MA Jul 2011 – Nov 2012
25 Haverhill Street, Reading MA 01867 Phone# 781-***-**** SFC Matthews
Creating Schedule, making and receiving calls. Making decisions based on military guidelines and regulations. Process daily, weekly and monthly reports (30,60,90 days)
United States Army National Guard out of Concord, MA Jul 2008 – Jul 2011
Creating Schedule, making and receiving calls. Making decisions based on military guidelines and regulations. Process daily, weekly and monthly reports (30,60,90 days)
696 Virginia Ave, Concord MA 01742 Phone# (978) 318- 8238
Creating Schedule, making and receiving calls. Making decisions based on military guidelines and regulations. Process daily, weekly and monthly reports (30,60,90 days)
Human Resource in charge of 200 Soldiers from the Warrior transition Unit out of Concord MA for 3 years.
United States Army National Guard out of NY, NY Apr 2006 – Jun 2008
East 69th Lexington Ave, NY NY 10010 Phone# 646-***-**** SFC Speros
Provide Armed Security at JFK terminals
Quality Assurance Technician
Alcan Packaging Company out of Long Island, NY Sep 2005 – Jul 2006
1403 4th Ave New Hyde Park, NY 11040 Phone# 516-***-****
United Stated Army Active Duty out of Fort Drum, NY Aug 2004 – Aug 2005
10000 10th Mountain Div Drive Ft Drum NY 13602 Phone# 315-***-****
As A QA Tech I’ve tested products, processed to establish functionality and effectiveness designed, developed and reviewed test process documented results and observations after inspections and audits.
Education:
Montgomery Community College studying History
Completed 74 Colleges credits or more.
Computer Skills:
Microsoft Office (MS Excel, MS Word, MS PowerPoint and MS Access)
Contact this candidate