Customer Service High School

Patricia Warren

**** *. ******** ***.

Colorado Springs,CO 80904

Email: ******.************@*****.*** Phone: 719-***-****

Position: Server/Host/Bartender

Objective:

Seeking a serving position where I can leverage my extensive customer service experience and knowledge of front-of-house (FOH) and back-of-house (BOH) duties to provide exceptional dining experiences.

Education: Kimball jr/Sr high school

General studies

High School Diploma

Graduated: 2008

Professional Experience: 15 plus years in restaurant operations.

Server

Denny’s

Woodland Park, CO

2017 – 2018

Provided attentive and friendly service to restaurant guests, ensuring a positive dining experience.

Handled customer inquiries, complaints, and special requests promptly and professionally.

Collaborated effectively with kitchen staff to ensure accurate and timely delivery of orders.

Server

Big Train Restaurant

Colorado Springs, CO

2019 – 2020

Demonstrated expertise in menu items and specials to provide recommendations and upsell opportunities.

Maintained cleanliness and organization of dining area, ensuring a pleasant atmosphere for guests.

Managed cash transactions and accurately balanced cash register at the end of each shift.

Server

Narai Siam Restaurant

Colorado Springs, CO

2019 – 2021

Managed large sections efficiently during peak dining hours, prioritizing customer satisfaction.

Trained and mentored new staff members on restaurant procedures and customer service standards.

Assisted in inventory management and ordering supplies, contributing to cost-effective operations.

Skills:

Exceptional interpersonal and communication skills, adept at building rapport with diverse clientele.

Proficient in handling POS systems and cash transactions with accuracy.

Thorough understanding of both front-of-house and back-of-house restaurant operations.

References:

1.William Kerley – 719-***-****

2.Adam Siliva – 719-***-****

3.Corey Canady – 719-***-****

Contact this candidate