Quality Assurance Senior Qa

Zahra Ahmer

Redmond, WA ***** 206-***-**** *************@*****.*** linkedin.com/in/zahra-ahmer-957b311b9

QUALITY ASSURANCE CONSULTANT

Highly motivated, analytical, and strategic Senior QA Consultant with extensive experience in test case generation, web testing, defect management, quality assurance/quality control, and process enhancement. Equipped with outstanding interpersonal communication skills to liaise and collaborate within all levels of the organization. A dynamic leader and collaborative team member with the ability to streamline daily operations and processes through effective leadership, strategic management, critical thinking, and problem-solving. With a solid work ethic, accountability, professionalism, and integrity to drive organizational growth and development.

Core Expertise

Test Driven Development Unit Testing API Integration Software Development Life Cycle Functional Testing Test Case Generation Web Testing Defect Management Quality Assurance Processes & Procedures People Management Business Processes Project Development & Implementation Issue Resolution Client Service & Satisfaction Policies & Guidelines Training & Mentoring Leadership Skills Team Management Organization Skills Attention to Detail Decision Making Problem-Solving Strategic Thinking Collaboration Coordination Time Management Communication Skills Cultural Sensitivity & Awareness

Professional Experience

Senior QA Consultant T-Mobile Factoria, Bellevue, WA December 2020 – January 2023

Managed QA and web testing, specializing in manual testing of desktop and client-server e-commerce applications for B2B consumers while conducting various types of testing, including customer acceptance, integration, system, security, and content testing.

Exhibited extensive proficiency in test data creation for web-based and client/server applications, utilizing a range of tools.

Proficiently managed test data requests with competing priorities while ensuring efficient handling and timely delivery.

Addressed complex technical requests and proactively identified innovative solutions and opportunities for improved efficiency.

Analyzed technical and functional requirements for test data requests to ensure accurate and complete data and needs.

Conceptualized and developed solutions to problems to effectively address issues in fulfilling test data needs and requirements.

Accurately documented technical processes related to test data creation using web-based and client/server applications.

Collaborated with cross-functional teams to determine QC/QA issues and conduct tests to identify and troubleshoot problems.

Assessed security risks associated with specific data while developing and implementing procedures to ensure data safety.

Test Engineer Manzil Associates Pvt. Ltd., Islāmābād, Pakistan June 2013 – March 2018

Assisted the project team in gathering requirements and improving software release planning, design, and implementation.

Directed test planning and execution, including defect tracking, change management, version control, and application process assessment.

Provided training to team members and performed strategic tasks while ensuring the timely submission of deliverables.

Provided valuable input on test strategy, defect reports, and deliverables created by test managers, technicians, and analysts.

Conducted audits to ensure proper configuration management of test ware, including storing test strategies and results.

Served as liaison and collaborated with project managers, vendors, and stakeholders to analyze and address risks to system quality.

Effectively communicated complex technical problems, impacts, and resolutions to management, vendors, and business teams.

Utilized the JIRA test management tool to provide stakeholders with reporting and updates on the health of test releases.

Identified and resolved a password requirement error prior to the product's web release, addressing a last-minute requirement fix.

Education & Professional Development

Master’s Degree in Computer Science – Preston University 2018

Bachelor of Science in Mathematics and Computer Science – University of the Punjab 2013

Computer & Technical Skills

Jira, Mobile Data Creation Tools, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

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