Customer Service Sales Manager
Resume:
Melissa Wall
Spartanburg, SC *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bartender
Copper Penny Grill-Rutherfordton, NC
April 2023 to Present
Setting up the bar and restaurant for the day. Taking care of customers snd providing outstanding experiences for them. Cleaning the restaurant and breaking everything down at the end of the day. Bartender/Server
Babbo Italian kitchen-Forest City, NC
July 2023 to March 2024
Setting up server and bar stations. Stocking and cleaning. Serving guests and creating quality experiences with each interaction.
Bartender
Mellow Mushroom Pizza Bakers-Charlotte, NC
August 2022 to April 2023
Provide customer services at the bar. Providing drinks for the restaurant. Making sure to follow company policy while providing outstanding experiences for customers. Admissions Representative
Aviation institute of maintenance-Charlotte, NC
July 2022 to August 2022
Make calls to potential students. Set up appointments for potential students to tour the campus. Give presentation to potential students. Set students up with financial aid. Bartender/server
Copper penny-Rutherfordton, NC
July 2019 to October 2021
Bartender/server
Server/Bartender
Barleys Taproom-Spindale, NC
January 2016 to July 2019
Bartender/server
Customer Service and Sales Manager
Food Lion-Forest City, NC
September 2008 to October 2015
Managed the front end department. Including an assistant, roughly 6 office associates, and 10-15 cashiers. My job duties included being manager on duty, scheduling for my department, managing labor, store walks, taking care of customers, over seeing the service desk, meeting goals set by the company, engaging in community fund raising, write ups and terminations, on boarding new associates, training of all new associates.
Sales Associate
American Eagle Outfitters-Rutland, VT
August 2007 to May 2008
Maintain store conditions. Work out new products. Push credit cards. Check out customers. Put up new floor sets.
Waitress/kitchen assistant
Spakes Drive in-Forest City, NC
July 2005 to July 2007
Waiting tables, helping customers. Preparing plates, cooking food, washing dishes. Education
Bachelor's of science in Criminal justice
Gardner-Webb University - Boiling Springs, NC
August 2016 to May 2019
Bachelor's of science in Human services
Gardner-Webb University - Boiling Springs, NC
August 2016 to May 2019
Diploma
Chase high school - Forest City, NC
2002 to 2006
Associate of arts
Isothermal community college - Spindale, NC
2016
Skills
• Bartending
• Restaurant Experience
• Fundraising
• Sales Management
• Serving Experience
• POS
• Cash handling
• Time management
• QuickBooks
• Accounting
• Microsoft Excel
• Records management
• Ballet
• Dancing
• Adobe Creative Suite
• Adobe Photoshop
• Canva
• Customer service
• Microsoft Office
• Organizational skills
• Data entry
Certifications and Licenses
Driver's License
CPR Certification
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