Customer Service High School
Resume:
Monica Ellison
Resume
Contact
Sylvania, Ga 30467
**************@*****.***
Education
Screven County High School
Sylvania, Ga
High School Graduate
Key Skills
Microsoft Word
Communication
Problem-solving
Microsoft PowerPoint
Assertiveness
Microsoft Excel
Experience
2019-2020
CSR Assistant /Auditor • ONL-RBW Logistics
• Analyzing daily orders, training new hire, and providing excellent customer service. Also responsible for
identifying error in orders and developing strategies to improve the warehouse’s performance.
2018-2019
Maintenance Clerk• Claxton Cold Storage
• Conducted work orders for maintenance team using software.
• Collect data throughout department to do inventory control
2020-2021
Customer Service Representative • Concentrix
• Using script techniques to determine the customers needs and offer the most appropriate advice or service for particular situations.
• Provided support and resolution on every call.
Communication
Implemented new ideas and procedures that improved efficiency and accuracy.
Leadership
Successfully led and trained a team of auditors to exceed the most accurate data.
References
Available upon request.
Contact this candidate