Customer Service Store Manager
Resume:
Christopher Salois
New London, CT *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Carpenter/Painter
TCL Carpentry-Pittsfield, MA
April 2021 to May 2024
Drywall installation, taping/sanding, painting, tile installation, flooring, finish work and siding installation. Roofing
Production manager
LTI Smartglass-Pittsfield, MA
January 2014 to April 2021
Responsible for daily operations of a high volume bulletproof glass manufacturing company. Responsible for leading a team of 50+ individuals. QC, training, hiring, scheduling, inventory are just a few of the daily duties performed. Responsible for the coordination and execution of workflow throughout the facility. Carpenter
Lord Construction-Pittsfield, MA
January 2010 to December 2013
Roofing, framing, finish work, cabinet installation, tile work and flooring. Siding installation some drywall and painting.
Barista/Shift Supervisor/Store Manager
Starbucks-Mystic, CT
April 2007 to January 2011
Started as a barista and quickly became a shift supervisor. After 6 months I was chosen to become a store manager. Provided exceptional customer service in a busy and fast paced environment. Duties included making drinks, serving customers directly, training new employees, interviewing potential team members, hiring, firing, scheduling and inventory. Responsible for rolling out new promotions as well as conducting individual reviews and development plans. Placed weekly orders for products and retail items. Education
2 in General Studies
Manchester Community College - Manchester, CT
September 1995 to July 1997
High school or equivalent
Wethersfield High School - Wethersfield, CT
September 1992 to July 1995
Skills
• Excel (5 years)
• Hospitality Experience (8 years)
• Roofing (10+ years)
• CNC (4 years)
• Lean (5 years)
• Restoration (10+ years)
• Retail Management (4 years)
• Customer Service (10+ years)
• Microsoft Office (5 years)
• Production Management (5 years)
• Manufacturing (7 years)
• Plant Management (4 years)
• Production Planning (5 years)
• Process Improvement (5 years)
• Construction (10+ years)
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