Project Management Manager

Everson Moura

Orange County, FL • 984-***-**** • *******.*****@*******.***.** • LinkedIn

Professional Summary

• 14+ years of experience in IT Project management across technology, operations, and finance sectors. Expertise in leading projects using SCRUM and Waterfall methodologies, with a strong background in managing complex projects, stakeholder engagement, and process optimization.

Work Experience

Lenovo - North Carolina

Sr. Project Manager 06/2022 - Present

• Spearheaded the implementation of critical IT systems and infrastructure projects using both SCRUM and Waterfall methodologies, ensuring alignment with business goals and compliance requirements.

• Managed cross-functional teams to deliver a new logistics system, achieving a 20% reduction in costs and a 15% improvement in service delivery.

• Developed comprehensive project plans, including timelines, resource allocation, and risk assessments, resulting in successful project delivery within budget and schedule.

• IT Focal for Day-to-Day Issues: Acted as the primary IT contact for resolving daily issues within the service supply chain field, providing technical support and troubleshooting to ensure seamless business operations.

• Business Operations Support: Assisted business units in addressing and resolving IT- related challenges, optimizing workflows, and enhancing overall operational efficiency.

• Led the implementation of critical IT systems and infrastructure projects using both SCRUM and Waterfall methodologies, ensuring alignment with business goals and compliance requirements.

Texas Capital Bank - Dallas, TX

Business System Analyst 02/2022 - 05/2022

• Utilized JIRA to manage and track all project tasks, ensuring accurate status reporting and efficient workflow management for the Salesforce migration project.

• Created and maintained user stories, tasks, and sub-tasks in JIRA, facilitating clear communication and prioritization within the Agile team.

• Led sprint planning sessions using JIRA to allocate resources, set timelines, and define deliverables, ensuring that all team members were aligned with project goals.

• Conducted daily stand-ups and sprint reviews through JIRA, using dashboards and reports to monitor progress, identify bottlenecks, and make data-driven decisions.

• Collaborated with developers and QA teams through JIRA to track and resolve issues, ensuring all bugs and enhancements were documented and addressed in a timely manner.

• Provided training and support to team members about Project management best practices, enhancing the team's efficiency in managing workflows and communication. Cisco Systems - San Jose, CA

Business Management Analyst 03/2015 - 12/2019

• Managed multiple projects using Waterfall, focusing on system enhancements and process improvements in a highly regulated environment.

• Utilized project management tools such as MS Project, Jira, and Trello to track project progress, manage resources, and communicate updates to stakeholders.

• Implemented data-driven strategies to optimize sales and operational processes, contributing to a $2 million increase in quarterly revenue. Key Skills

• Project Management: Proficient in SCRUM and Waterfall methodologies, including sprint planning, backlog management, risk assessment, and stakeholder communication.

• Agile Methodologies: Experience in facilitating Agile ceremonies such as daily stand- ups, sprint reviews, and retrospectives, ensuring project alignment with business objectives.

• Tools & Technologies: Advanced proficiency in project management tools like Jira, MS Project, Trello, Asana, and Confluence. Strong skills in data analysis tools such as SQL, Tableau, and Power BI.

• Leadership & Communication: Demonstrated ability to lead cross-functional teams, manage stakeholder expectations, and deliver projects on time and within scope.

• Risk Management & Compliance: Skilled in identifying and mitigating project risks, ensuring compliance with industry standards and regulations. Soft Skills

• Effective Communication: Strong verbal and written communication skills, able to articulate technical concepts to non-technical stakeholders and facilitate clear, concise dialogue across all levels of the organization.

• Problem-Solving: Adept at identifying issues, analyzing root causes, and developing innovative solutions to complex problems, ensuring project continuity and success.

• Time Management: Excellent organizational skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.

• Adaptability: Highly flexible and adaptable, able to adjust to changing project requirements and environments, and comfortable working in fast-paced, dynamic settings.

• Team Collaboration: Proven track record of fostering a collaborative team environment, encouraging open communication, and building strong working relationships.

• Conflict Resolution: Skilled in managing conflicts and negotiations, resolving issues amicably and maintaining positive team dynamics.

Languages:

• Portuguese – fluent

• English – fluent

• French - intermediate

Certifications

• Project Management Professional (PMP)

• Certified ScrumMaster (CSM)

Education

• Master of Science in Information Technology - Southern States University, San Diego, CA – concluded 2022.

• Bachelor of Science in System Information Technology - Eniac University, Brazil concluded 2016.

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