inventory managment,sales notary public

Alyssa Yeager

ADDRESS: **** ******* *** ******* ********** VA 22303 PHONE: 757-***-**** EMAIL: *********@*****.***

FAIRFAX COUNTY

EXECUTIVE ADMINISTRATIVE PROFESSIONAL

CUSTOMER SERVICE COMMUNICATION COLLABORATION SUPPORT ORGANIZATION

GOAL: To continuously improve and advance my knowledge in an organization that will utilize my management and administrative skills for mutually beneficial growth and success.

HIGHLIGHTS: Team player with 12+ years of customer service and excellent written and verbal communication skills with an eye for detail. Proactive and organized self-starter with a “can do” attitude and extremely productive in a high volume, high stress environment.

PROFESSIONAL EXPERIENCE

Mercedes Benz of Arlington – Arlington, VA July 2011 – Present

Inventory Retail Sales Manager

Performs administrative duties for executive management. Works closely alongside factory ordering team in Germany to customize factory builds for customers and spec vehicles out with studied market adjustments to meet demand. Support the sales team in closing/finalizing car deals. Responsibilities include ordering vehicles, executing dealer trades, booking off-site and on-site trainings, and making travel arrangements. Includes data entry while checking in vehicles from the port. Arranging transportation for dealer trades and carriers in the local area. Organizing marketing events and salon shows for new model launches for the store. Ensure sales staff upholds educational certification in product knowledge. Works directly with distribution/allocation logistics at Baltimore, MD VPC. Formulating commission reports for sales staff. Most importantly, ensure customer needs are being met in the best possible way in order to build rapport and loyalty to the brand.

ROSENTHAL, AUDI ARLINGTON – Arlington, VA May 2018 – February 2019

Accounting/Finance

Audit deals, audit compliance paperwork, assist the finance department with funding delays and approvals, book enterprise loaner fleet deals, balancing the books, overflow for finance department (worked finance shift every other Sunday closing customer deals)

Gaylord National Resort & Convention Center – National Harbor, MD August 2009 – July 2011

Lead Concierge, Leadership Trainer (post college entry level Hospitality position)

Uphold gracious front desk procedures in the booking and handling of customers. Overseeing the duties of the front desk. Control ongoing service and product margin analysis to ensure profitability. Attending weekly operational and departmental meetings within the hotel. Responsible for meeting with convention planners and clients to coordinate large group bookings. Making schedule for front desk and host employees. Train newly hired employees. Maintain fresh, effective programs to consistently retain and grow customer base.

EDUCATION, INVOLVEMENTS, & HONORS

EDUCATION: Virginia Tech University, Business Degree in Hospitality Tourism Management, Graduated in 2009

Cumulative College GPA 3.8 / 4.0 - - Dean’s List, 2005 – 2009 - - Graduated with Honors, CUM LAUDE

INVOLVEMENTS: Alpha Kappa Psi Business Fraternity, 2006 – 2009 Student Government Association, 2006-2009 Hospitality Management Association (HMA), 2008-2009 The Big Event Logistics and Expansion Committee, 2007-08

Eta Sigma Delta, HTM Fraternity, 2007-2009 Michael E. Hurst Student Forum, Spring 2008 Business Leadership Development Conference, 2006

HONORS: Lincoln Lane Scholarship Award, 2005, 2006, 2007, 2008 Mike Green Scholarship Award, 2005 The Pamplin School of Business Junior Merit Award, 2007 J. Willard & Alice S. Marriott Foundation Endowed Scholarship Award, 2007 Geico Scholarship Award, December 2007

** Notary Public for the Commonwealth of Virginia until 5/31/2027 Reg # 7817035 (current)

REFERENCES

Mark Zetlin, New Car General Sales Manager (Current Manager) Phone: 301-***-****

Frank Azimi Former Colleague (Mercedes Benz of Arlington) phone: 703-***-****

Alvin Daniels Current Colleague Mercedes Benz of Arlington 703 – 300- 3585

** more available on request **

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