Customer Service Resource Management

DN Dorena Ndeti

Calgary, AB T*E *C* 587-***-**** **************@*****.***

Bold Profile

PROFESSIONAL

SUMMARY

Dedicate and detail-oriented housekeeper with 4 years of experience ensuring a clean and sanitary environment. Proven track record of maintaining high cleanliness standards and providing excellent customer service. Seeking an opportunity to contribute my skills to bring a positive and ongoing experience. SKILLS Thorough knowledge of cleaning

techniques and sanitation

standards.

Strong attention to detail and time

management skills.

Excellent communication and

customer service skills.

Ability to handle and prioritize

multiple tasks efficiently.

Familiarity with various cleaning

products and equipment.

Interpersonal skills.

Planning and Organizational

skills.

Resource management.

WORK EXPERIENCE HOUSE KEEPER 01/2020 to 02/2024

Grand Seton Village

Conducted thorough cleaning of assigned spaces /rooms, including dusting, vacuuming and mopping

Ensured proper sanitation of bathrooms and kitchens, restocking supplies as needed

Managed and organized inventory of cleaning supplies, notifying the supervisor when replenishment was required

Achieve daily cleaning targets and address special requests Maintained a neat and organized cart with cleaning supplies for efficient service.

DAYCARE ASSISTANT 09/2018 to 10/2022

Play 2 Learn Calgary, AB

Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Used patience, skill and various behavior modification techniques to maintain order and safety.

Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.

EDUCATION Diploma Science and Art

Medicine Hat College, Brooks, AB

LANGUAGES English

Professional Working

REFERENCES Available on Request

CERTIFICATIONS Childcare Certification as a Assistant worker

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