Human Resources Learning Specialist

Shantelle D. Holts

Houston, Texas, 713-***-****, ***********@*****.***

Professional Summary:

Dedicated professional with 15+ years of education experience. Excellent strengths in learning/development and instructional design.

Experience:

Adjunct Faculty/Course Developer, Virginia Community College System 1/2022-Present

• Perform analysis of program courses to ensure meeting objectives and accreditation requirements.

• Orchestrate development and management of FNS courses in LMS system.

• Facilitate class instruction, online, hybrid, and/or in-person format.

• Monitor & review student engagement, and performance via online interaction and attendance tracking. Distance Education Coordinator/Faculty, Commonwealth Inst. of Funeral Service 10/2014- 10/2022

• Manage and maintain CIFS online courses and program.

• Responsible for supervising, training, and coordinating online faculty.

• Develop curriculum and course content, aiding faculty in undergraduate program creation.

• Evaluate comprehensive course quality data through evaluations, grade distribution, and learning outcomes to drive continuous improvement and delivery of courses.

• Provide training for the LMS & SIS system, conducted student/faculty onboarding and orientation.

• Monitor regular and substantive online interaction, student engagement as well as online attendance.

• Assist students with career placement and opportunities through industry partnerships and alumni. Assistive Services Proctor, Wohl Communication Services, Inc. 1/2005- 8/2016

• Assist adults with disabilities with national, state and local examinations.

• Provide ADA accommodations such as reading exam content and recording responses.

• Implement testing procedures and policies, troubleshot exams and equipment failure.

• Monitor individual test administration, ensuring compliance. Admissions Assistant, Commonwealth Institute of Funeral Service 2/2004-12/2006

• Advise prospective students about enrollment.

• Schedule and administer entrance exams to prospective students /exams to enrolled students per ADA guidelines.

• Collect fees for applications, tuition, transcripts and continuing education program.

• Process transcripts requests from students, other districts, colleges/universities and/or employment agencies. Specialty Society Administrator, Harris County Medical Society 2/1998-3/2003

• Manage the governance and operations of nine specialty physician groups.

• Provide leadership and administrative support to physician committees.

• Partner with the society’s officers to plan and organize monthly continuing education for physicians.

• Provide a variety of other support that included, resolving society invoices, collecting membership dues, securing unrestricted (pharmaceutical) grants, in addition to reviewing and planning budgets. Education:

Doctorate, Leadership in Higher Education, Northcentral University Masters, Psychology, University of Houston Clear Lake Bachelors, Psychology, Prairie View A&M University License/Certifications:

Licensed Funeral Director/Embalmer # 117923 (State of Texas) expires 05-2025 Active Responder/Emergency Response Operations (Kenyon International) R Active Kenyon Responder in good standing and has met the criteria to Emergency Response Operations.etention focused strategies, student success, course development/course design, education specialist, diversity, equity, inclusion, learning and development, mentorship, professional learning, customer success, training.

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