Warehouse Associate Perth Amboy
Resume:
La Mia Whitehead
Sales Associate
Perth Amboy, NJ 08861
**********@*******.***
Energetic Administrative Professional skilled in providing quality administrative support, with experience spanning multiple industries. Customer oriented with fantastic problem solving skills. Excellent organizational and communication (verbal, written) skills. Tech-savvy and proficient in the use of office equipment, including Microsoft Office and QuickBooks. Work Experience
Warehouse Associate
The RealReal - Perth Amboy, NJ
September 2021 to Present
• Scanning labels to ensure merchandise is shipped to correct location
• Managing all merchandise with appropriate Care
Warehouse Associate
FedEx Ground - Keasbey, NJ
May 2021 to September 2021
• Keeping an inventory of all merchandise entering or existing warehouse.
• Identifying missing or damaged merchandise
• Assisting in training new employees
Office Manager
UpTown Furniture Mattress Furniture Store - Perth Amboy, NJ November 2019 to May 2021
• Efficient and professional operation of all front desk team members.
• Visible in the front of the house during high traffic times to assist the front desk team and to ensure smooth guest service.
• Conducts day-to-day shift meetings or huddles.
• Initiates monthly meetings with agenda and minutes. Attends weekly staff meetings and sales strategy meetings when needed.
Dietary Aide
Perth Amboy Care Center - Perth Amboy, NJ
August 2019 to May 2021
• Prepared dietary information for use by kitchen personnel in preparation of foods for hospital patients.
• Marked tally on master menu to inform kitchen personnel of food requirements.
• Processed new diets and changes as required.
• Inspected meals served for conformance to prescribed diets and for standards of palatability and appearance.
• Helped in kitchen cleaning, dish and utensil washing, stacking, and storing
• Responded to residents and staff dietary needs as requested
• Followed facility cleaning and sanitation standards
• Maintained and cleaned refrigerators
• Set up, arranged, and performed tray line duties
• Assisted cooks in food preparation as needed
Customer Service Representative
Concentric - Valdosta, GA
August 2019 to October 2019
• Assisted customers with mobile sales via inbound calls, outbound calls or through the internet
• Processing customer orders and sales
• Receiving and providing information to activate customer orders
• Scheduling technicians to service customer homes
• Directing calls to the appropriate department
Contact Center Lead
LogistiCare
2017 to 2018
• Monitored random calls to improve quality, minimize errors, and track call center staff performance
• Ensuring adequate call center coverage to achieve service level goals
• Optimizing call center productivity, achieving correct quality standards and minimizing cost
• Resolving escalated complaints
• Continuously look for ways to improve the service offering
• Arranging and chairing team meetings where issues of performance are mutually discussed
• Assisting clients and facilities scheduling doctor or rehab visits
• Ability to think quick on my feet, handle a variety of difficult situations simultaneously Quality Control Assistant
We Handle Shipping, LLC
2014 to 2016
• Examined contents and compared with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
• Packed, sealed, labeled, and affixed postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter
• Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or record-keeping purposes
• Tracked defects, test results or other regularly reported inventory control data: verified merchandise and schedule, checked designs, colors, measurements, and labels
• Made sure products were packed properly and there were no mistakes or defects on any merchandise Admissions Clerk
National Auto Supply
2014 to 2014
• Conferred with customers by telephone to provide information about products, inventory or quality control, plus entered orders or detail of complaints
• Handled customer complaints, comments and inquiries on a daily basis
• Resolved issues or notified supervisor of situation that had arisen
• Processed new client accounts, maintained customer accounts, and implemented changes to existing accounts
• Kept records of customer interactions or transactions, recording details of inquiries, complaints, comments as well as actions taken
Sales and, Marketing Manager
Interface Talent Group
2000 to 2014
• Managed crew of one to two hundred employees providing sales and customer service to individual clientele or companies seeking information or interested in purchasing products
• Monitored call center employees providing customer service to individual clientele or companies seeking information or purchasing of services from the company
• Facilitated and managed sales calls and membership interactions with active and potential clients
• Handled various customer related functions; duties included appointment scheduling, training sessions and presentations
Education
Middlesex County College - Edison, NJ
High school diploma or GED
Skills
• TIME MANAGEMENT
• CUSTOMER SERVICE
• ADMINISTRATIVE SUPPORT
• DATA ENTRY
• QUICKBOOKS
• Order Entry
• Dietary Aide Experience
• Medical Billing
• Inside Sales
• Account Management
Certifications and Licenses
Medical Billing
April 2016 to Present
Contact this candidate